Be at the heart of a fast-paced operations team supporting critical trading activity. Bring your analytical mindset to help manage margin and collateral exposures and strengthen daily controls. You will collaborate with partners across operations to solve problems, improve processes, and deliver a strong client experience. This role offers opportunities to deepen product knowledge and build practical skills in reporting, automation, and change delivery. Join JPMorganChase to make a meaningful impact through accuracy, ownership, and continuous improvement.
As a Trading Services Analyst in Securities Services Operations, you support daily trading operations by monitoring margin and collateral activity, resolving exceptions, and maintaining strong controls. You collaborate with internal teams to investigate breaks, coordinate timely resolution, and improve end-to-end processes. You produce clear reporting and operational insights that help the team deliver consistent outcomes. You document procedures and support change initiatives that increase efficiency and reduce operational risk. You communicate effectively with stakeholders to ensure priorities, actions, and timelines are understood and met.
Job responsibilities
- Monitor client margin and collateral exposures and identify exceptions requiring action.
- Reconcile positions, cash, and margin movements to support accurate daily processing.
- Investigate breaks and valuation differences using internal and third-party information sources.
- Coordinate with internal partners to resolve issues, escalate when needed, and track items to closure.
- Maintain risk and control checks, and follow documented procedures to support compliance.
- Document and update workflows, operating procedures, and control steps to reflect current practices.
- Prepare management reporting, including key performance indicators and operational metrics.
- Respond to as-needed inquiries from internal partners and clients, ensuring timely and clear communication.
- Identify process improvement and automation opportunities and support delivery of agreed enhancements.
Required qualifications, capabilities and skills
- One year of experience in financial services operations processing.
- Demonstrated ability to perform accurate, time-sensitive processing in a controlled environment.
- Proficiency in Microsoft Excel, including using formulas to analyze and reconcile data.
- Strong analytical and numerical skills with the ability to identify trends, exceptions, and root causes.
- Clear written and verbal communication skills and ability to build effective working relationships.
- Demonstrated ownership, accountability, and ability to work under pressure while meeting deadlines.
Preferred qualifications, capabilities and skills
- Experience in trade support, settlements, securities lending, or middle office functions.
- Experience producing recurring operational reporting and maintaining workflow documentation.
- Experience using data or automation tools such as Tableau, Alteryx, or Python.
- Demonstrated experience driving process improvements and reducing operational risk.
- Ability to work independently while also collaborating effectively in a team environment.
- Flexibility to adapt priorities in a fast-paced, changing operating environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- One year of experience in financial services operations processing.
- Ability to perform accurate, time-sensitive processing in a controlled environment.
- Proficiency in Microsoft Excel, including using formulas to analyze and reconcile data.
- Strong analytical and numerical skills with ability to identify trends, exceptions, and root causes.
- Clear written and verbal communication skills and ability to build effective working relationships.
- Demonstrated ownership, accountability, and ability to work under pressure while meeting deadlines.
- Experience in trade support, settlements, securities lending, or middle office functions.
- Experience producing recurring operational reporting and maintaining workflow documentation.
- Experience using data or automation tools such as Tableau, Alteryx, or Python.
- Demonstrated experience driving process improvements and reducing operational risk.
- Ability to work independently while also collaborating effectively in a team environment.
- Flexibility to adapt priorities in a fast-paced, changing operating environment.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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