Sales Support Engineer

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in IN
Remote
Junior
Information Technology • Other • Utilities
The Role
Supports regional sales teams and customers from purchase order validation through booking, manufacturing, shipment, and delivery. Responsibilities include managing forecasts in Salesforce, entering orders in Oracle, resolving order changes, coordinating with order management and logistics, updating customers, supporting telecommunications projects, and managing the online store. The role requires microwave telecommunications knowledge, strong Excel and Office 365 skills, customer engagement, organization, and independent remote work capability.
Summary Generated by Built In
Are you looking for an exciting opportunity working for a Global Technology Leader?

At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world.

Aviat Networks is the world’s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions.

About the Role: To provide excellent sales support to OCEANIA TMs assigned and their accounts on bookings up to shipment, Aviat online store, and customer engagements.  


 Responsibilities:

  • Must be knowledgeable on Microwave to understand whole sales process which will requires Heavy customer engagements on their Purchase Orders, inquiries, validation of orders against PO etc.
  • Creates and updates sales forecast of opportunities in Sales Force
  • Validation of customer POs (checking the line items based on BoM submitted, Freight Terms, Payment Terms, etc.)
  • Booking of customer POs in Oracle (fixing margin and freight issues if needed)
  • Processes NCO (no charge order) and SOCO (sales order change order) to resolve certain Material and SW issues
  • Monitors equipment manufacturing and shipments until delivery to prescribed warehouse (in collaboration with Order Management and Logistics)
  • Support TMs on their sales bookings, must be well engaged on the nature of the project with telco customers, delivery schedule and arrival of shipments, and direct updating of the customer
  • Provide sales support to TM’s on assigned territory 
  • To manage Aviat online store 

Qualifications & Competencies:

  • Must be graduate of Bachelor of Science, majoring in electronics communications engineering 
  • More than 1 year experience in sales support experience 
  • Exposure in telecommunications and or project support 
  • Background in microwave radios is desired
  • Proficient in the use of Microsoft Outlook, Excel and Word
  • Excellent communication and time management skills
  • Ability to meet deadlines and promptly respond to customers
  • Highly motivated with a positive demeanor. 
  • Enthusiastic and dependable 
  • Quick learner with the ability to work independently as well as part of a team
  • Ability to manage workload, meet deadlines and remain focused whilst working remotely
  • Proficient in Office 365
  • Strong Excel skills with ability to process and analyse data quickly and effectively 

We encourage you to read our Candidate Privacy Notice. You have the right to withdraw your consent at any time. To do this you can email us at privacy @aviatnet.com. 

Aviat Networks provides equal employment opportunity for all applicants and employees. The Company does not discriminate against applicants or employees on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran or military status, disability or any other legally recognized protected basis under federal, state or local law.

Aviat Networks offers a competitive benefits package. Apply NOW to learn more!

Skills Required

  • Bachelor of Science degree majoring in Electronics Communications Engineering
  • More than 1 year of sales support experience
  • Exposure to telecommunications or project support
  • Proficiency in Microsoft Outlook, Excel, and Word
  • Proficiency in Office 365
  • Strong Excel skills, including quickly processing and analyzing data
  • Excellent communication and time management skills
  • Ability to meet deadlines and respond promptly to customers
  • Ability to work independently and as part of a team
  • Ability to manage workload and remain focused while working remotely
  • Background in microwave radios
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The Company
HQ: Austin, TX
835 Employees
Year Founded: 2007

What We Do

Aviat Networks, Inc. (NASDAQ: AVNW) works to provide dependable wireless transport products, services and support to our customers, building the foundation for an LTE and 5G broadband future. With more than one million systems sold into 170 countries worldwide, communications service providers and private network operators including state/local government, utility, federal government and defense organizations trust Aviat with their critical applications. Coupled with a long history of microwave innovations, Aviat provides a comprehensive suite of localized professional and support services enabling customers to drastically simplify both their networks and their lives. For more than 70 years, the experts at Aviat have delivered high performance products, simplified operations, and the best overall customer experience. Aviat Networks is headquartered in Austin, Texas. For more information, visit www.aviatnetworks.com

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