Director, Sales Operations Programs

About the role: 

This role is responsible for driving revenue growth through the execution of sales programs across the Global Technology Sales (GTS) Channel, Gartner’s largest revenue-generating business unit. This is an individual contributor role leading high-impact sales programs, including executing and enhancing existing programs (such as Invitational Programs, Quarterly Campaigns, and the monthly enablement call—Kickstart Conferences) as well as collaborating with Business Unit Partners to develop new initiatives. As an extension of GTS Sales, you will partner with Business Unit leaders to represent the nuanced needs of our portfolio business. Given the highly visible nature of this role, your work will directly influence the decision-making of Gartner’s senior-most leaders, shaping both strategic and operational priorities. 

What you will do:

• Sales Enablement & Support: Partner with Sales and Business Unit teams to deliver the Kickstart Conferences Sales Enablement session, driving sales execution by providing sellers with best practices, training, and operational support. 

• Program & Project Management: Lead the end-to-end execution and continuous improvement of GTS’s strategic programs, pilots, and key initiatives, ensuring objectives are met and enhancements are implemented. 

• Cross-Functional Collaboration: Work closely with Conferences, Marketing, Sales Enablement, and other internal teams to align on planning, execution, and ongoing program improvements. 

• Communication & Stakeholder Engagement: Effectively communicate program goals, value, and progress to stakeholders through both group and 1:1 sessions to ensure buy-in and engagement. 

• Key Leader Engagement & Decision Support: Engage with senior leaders across business units, including executives, to provide insights, inform decision-making, and advance strategic priorities. 

• Analytics & Continuous Improvement: Analyze quantitative and qualitative data to identify gaps and opportunities, align on findings with partners, and drive ongoing program improvements. 

What you will need: 

Required Qualifications 

• Bachelor’s degree or equivalent, master’s degree preferred 

• 10+ years total business experience and/or 5+ years of sales management experience in a business-to-business sales environment preferred 

• 3-5+ years of internal Gartner experience preferred but not required 

• Proficiency with Excel and PowerPoint 

Key Competencies 

• Operational Excellence & Program Management: Strong organizational skills and attention to detail to ensure flawless execution, continuous improvement, and high-quality delivery of complex programs and initiatives. 

• Influencing & Relationship Building: Strong interpersonal skills to quickly build trust, influence stakeholders at all levels (including executives), and foster productive cross-functional partnerships. 

• Communication & Executive Presence: Exceptional written and verbal communication skills, with the ability to clearly articulate complex ideas, tailor messaging to diverse audiences, and present confidently to senior leadership. 

• Adaptability & Change Leadership: Comfortable navigating ambiguity and change, with a proactive mindset to lead others through shifting priorities and evolving business needs. 

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 120,000 USD - 167,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:108315

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