Cox Automotive is at the forefront of a changing industry - the automotive industry. As we develop new software and solutions that lead the charge, our sales teams bring those innovative solutions to their clients to help solve some of their biggest challenges and our Sales Business Office team members are the MVPs of support to our BEST-IN-CLASS Sales Organization.
If it's your objective to support one of the TOP TIER sales organizations in the automotive industry, that is transforming the way the world buys, sells and owns vehicles, then Cox Automotive is your destination.
Cox Automotive is currently looking for a Sales Operations Senior Analyst to join our team.
You will be responsible for supporting the Sales Business Office's efforts to guide Cox Automotive in becoming more sophisticated and technologically advanced in the realm of deal facilitation. More specifically, you will support the design and configuration of products and pricing as part of a Cox Automotive-wide Configure Price Quote (CPQ) technology strategy to manage all deal making aspects, both high and low complexity, to improve the customer (buyer/seller) experience ultimately driving bottom line growth for CAI. In this role, you will report to the Manager, Quoting Tools & Reporting.
What You'll Do
Quote to Revenue Support:
- Collaborate with Sales, Operations, and Technology teams to drive efficient and profitable execution of deals through business process improvement and design and configuration of advanced CPQ technology strategies improving the customer experience (buyer/seller)
- Work complex escalations and unblock sales stoppers within quote to revenue processes
- Manage bug/defect reporting and enhancement requests for the Cox Automotive Salesforce CPQ tool and effectively communicate timelines and expectations with Sales and other key stakeholders
- Partner with stakeholders to define product, pricing, promotion, and deal evaluation strategies and incorporate into the deal automation processes and technologies
- Incorporate advanced technology strategies to support complex and customized deal structures, including pricing, legal terms and conditions, implementation, and fulfillment
- Collaborate with Sales, Operations, and Technology teams to ensure defects and enhancements roll out to established timelines and adoption targets
- Partner with Sales, Technology, and Finance to clearly define KPIs, develop success criteria, and evaluate performance to support existing and prioritize future deal automation technology development
Relationship Management:
- Support Manager, Sales Operations to successfully gain strategic alignment across stakeholders on technology roadmap and delivery priorities
- Build and Maintain peer relationships and internal network of connections across the business to facilitate effective knowledge sharing and avoid duplication of effort
- Build partnership with IT to collaborate on complex issues and have the ability to represent IT to the business, and represent the business to IT
What's in it for you?
As a dynamite Analyst, you deserve success in your life as well, and at Cox, we define "success" as being a part of a company that gives you lots of opportunities and options.
- First, we've created an exceptional salary package, plus an additional annual bonus target incentive. We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated.
- We offer a work/life balance that allows you to enjoy flexibility, family, and friends.
- Cox gives you generous paid time-off, provides access to a lifestyle coach, comprehensive and affordable healthcare, ongoing wellness programs, adoption assistance, pet insurance, retirement planning, 401K with generous company matching contributions, employee discounts, tuition reimbursement, career development and mentoring, Cox University with thousands of free online courses, parental benefits, employee resources and more!
Who You Are/ Qualifications
Minimum:
- Bachelor's degree in related discipline and 4 years' experience in business, operations, consulting or technology (ideally in sales operations role). The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field
- Experience with lead-to-cash processes and platforms
- 3 years of Configure/Price/Quote (CPQ) software experience or relevant systems (Billing/CLM)
- MS Office; particularly Word, PowerPoint and advanced Excel skills
- Technical Skills: Outstanding analytical skills and a high degree of intellectual curiosity to help connect dots
- Project Methodologies: Thorough understanding of program management techniques and methods
- Influence: Ability to operate and work across functional groups in a matrixed organization and influence change
Preferred:
- Salesforce Certified CPQ Specialist or Admin (preferred)
- Salesforce.com, Power BI, Tableau, AWS; Ability to build reports in Salesforce and Power BI a plus
Join the Cox family of businesses and make your mark today!
USD 79,400.00 - 119,000.00 per year
Compensation:
Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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