Sales Operations Manager (Singapore)

Posted Yesterday
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Singapore, SGP
Hybrid
Senior level
Productivity • Professional Services • Software • Design
Figma is a design platform for teams who build products together.
The Role
Partner with APAC sales leaders to scale revenue via forecasting, reporting, pipeline analysis, quota and org design, regional MBR/QBR reviews, and maintaining sales systems and dashboards while championing AI adoption.
Summary Generated by Built In

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We are seeking an experienced Sales Operations Manager to partner with our APAC Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.

This role will be operating out of our Singapore hub on a hybrid basis.

What you'll do at Figma:

  • Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis—improving speed and accuracy of insights for leadership
  • Champion AI adoption within the regional Sales team through best practices, workflows, and enablement
  • Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones
  • Manage regional operating activities, including quota/crediting decisions and escalations, to deliver actionable insights for Sales and Finance
  • Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership
  • Recommend org design, headcount, book of business carving, and quota decisions across the region
  • Lead Regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions
  • Own performance dashboards, reports, and data-quality standards, keeping sales systems clean and trusted

We'd love to hear from you if you have:

  • 7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge
  • Proven ability to use AI to improve the speed, accuracy, and scale of sales ops work
  • Experience supporting sales teams across multiple markets/regions with strong cross-cultural, cross-timezone flexibility
  • Strong analytical/technical skills, with proven expertise in Salesforce, BI tools, and building sophisticated spreadsheets, models, and exec presentations
  • Collaborative style and excellent communication skills, able to translate analysis into clear insights and deliver succinct presentations to senior leadership
While it’s not required, it’s an added plus if you also have:
  • Advanced analytics skills with expertise in BI visualization tools (specifically Sigma) and working SQL fluency
  • Familiarity with contact and account data-enrichment pipelines and data-provider waterfalls (e.g., Clay) to keep CRM coverage current

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Skills Required

  • 7+ years of sales operations experience with deep SaaS knowledge
  • Proven ability to use AI to improve speed, accuracy, and scale of sales ops work
  • Experience supporting sales teams across multiple markets/regions with cross-cultural, cross-timezone flexibility
  • Strong analytical/technical skills with proven expertise in Salesforce, BI tools, and building sophisticated spreadsheets, models, and executive presentations
  • Collaborative style and excellent communication skills, able to translate analysis into clear insights and present to senior leadership
  • Advanced analytics skills with expertise in BI visualization tools (specifically Sigma) and working SQL fluency
  • Familiarity with contact and account data-enrichment pipelines and data-provider waterfalls (e.g., Clay)

Figma Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Figma and has not been reviewed or approved by Figma.

  • Healthcare Strength Healthcare is considered comprehensive, with medical, dental, and vision coverage complemented by mental health and wellness support, and plan quality described as strong.
  • Leave & Time Off Breadth Generous or unlimited PTO, company recharge days, paid holidays, and sick time create ample opportunities for rest and flexibility.
  • Parental & Family Support Parental leave and fertility support are emphasized, including around 20 weeks paid maternity leave and lifetime-capped fertility assistance referenced in recent examples.

Figma Insights

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2012

What We Do

Born on the Web, Figma helps teams create, share, test, and ship better designs from start to finish. Companies like Microsoft, Google, and Slack use Figma to boost creative productivity while keeping everyone on the same page.

Why Work With Us

We’re multiplayer people who live by our values, celebrate our differences, and care deeply about each other and our users. Making design accessible to all is a lofty goal. We’re just getting started and could use your help—join us!

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