About the role
Join Ericsson Antenna System (EAS) as a Sales Operation Manager and be the force that simplifies how our sales teams work across the Americas, EMEA, MOAI, and MNEA. You will partner with Business Area and Market Area sales operations teams to review global tools and processes, tailor them to EAS needs, and remove unnecessary complexity so day-to-day sales work becomes faster, clearer, and more effective.
This role is ideal for someone who thinks critically, enjoys working with data, and converts complex problems into practical, scalable solutions. You will test new ideas, drive adoption, and continuously improve how sales gets done.
What you will do
- Improve sales processes and tools focused on simplification, automation, actionable data insights, and pragmatic AI adoption.
- Manage and strengthen the EAS EBD deviation approval process to ensure clear governance and consistent execution.
- Lead change initiatives with global teams to introduce and scale sales and AI solutions (e.g., IODM, Premium+, AI-enabled sales support) tailored to EAS requirements.
- Work closely with Market Area sales operations teams to embed EAS-specific sales flows into local ways of working and ensure smooth adoption.
- Support sales compliance in partnership with global compliance teams through training, self-assessments, audit readiness, and quarterly reporting.
- Define, set and track OKRs for the commercial management and technical sales support unit, and follow up on outcomes to drive performance.
The skills you bring
- Bachelor's degree or equivalent experience, plus at least 3 years in sales support, sales operations, or sales analytics.
- Strong analytical mindset and structured execution skills, with a passion for process improvement, workflow optimization, and resolving complex operational challenges.
- Transformation-driven and proactive - energized by change and experienced in change management and continuous improvement.
- Excellent communication, planning, and stakeholder-management skills; able to create clarity, build alignment, and mobilize action across diverse teams.
- Hands-on experience with tools such as Power BI, Salesforce, sales analytics platforms, and AI tools (for example MS Copilot Studio).
- German language skills are a strong plus.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Germany (DE) || Rosenheim
Req ID: 781818
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Retirement Support — The U.S. 401(k) includes an automatic 3% company contribution plus matching (100% of the first 3% and 50% of the next 2%) with immediate vesting. An employee stock purchase plan and legacy pensions in some groups strengthen long‑term savings.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, bereavement leave, and a dedicated volunteer day are offered. Time‑off allotments can increase with tenure and are complemented by hybrid work where roles allow.
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Healthcare Strength — Medical, dental, vision, and mental‑health support are part of a comprehensive health and wellbeing offering. Wellness initiatives such as onsite gyms, fitness classes, and EAP access are available in certain locations.
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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