Sales Manager

Overview:
Corporate Tools is seeking a Sales Manager to oversee a team of Sales Reps. Our sales managers inspire team members to engage and partner with potential clients in a consultative approach, understand client needs, emphasize the value of products and services, and provide solutions that solve their challenges. As a Sales Coach you will help your team reach their potential, challenge and accept ideas, and maintain fair and clear standards for their team to strive towards. Additionally, you are responsible for ongoing training, quality control, accountability to missed commitments, praise to achieving them, and creating a culture of trust that people are excited to be a part of.
This team fuels company growth by turning new inquiries into confident customers and celebrating wins together (yes, we love the leader board-but we also love customers who hang around). We're looking for tech savvy, motivated self-starters with strong sales instincts, influential communication skills, and the drive to hit-and beat-sales goals, all while building trust, relationships, and the occasional "wow, that was actually a good sales experience."
This is a brand new team we are putting together in our West Jordan office. You'll onboard and train in-person, for at least the first 90 days. The first 90 days you will perform the duties of the front line employees and then be given your team. You will continue working in our office at least 2-3 days a week.
Wage:
$55,000 + commission based on team performance (annual target of $91,000)
Benefits:

• 100% employer-paid medical, dental and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
• Paid Parental Leave
• Up to 6% company matching 401(k) with no vesting period
• Quarterly allowance
  • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
• Open concept office with friendly coworkers
• Creative environment where you can make a difference
• No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
• Trail Mix Bar --- oh yeah

Responsibilities:

• Continuously train and prepare employees to handle client questions and issues smoothly.
• Actively sales drive performance.
• Complete quality assurance reviews to ensure our service is at its best.
• Ensure employees understand our company, its goals, performance standards, and policies.
• Share best practices and tackling difficult client situations together as a partnership.
• Create a positive and safe environment, and recognize achievements.
• Maintain high standards while supporting and guiding our team's growth.
• Ensure accountability when/if employees do not follow through on commitments.
• Inspire employees to desire greatness in support of their team, our company, and our customers.

Requirements:

• 2+ years leading a sales team. Preferably in a call center environment.
• A proficient understanding of a consultative sales approach.
• Proficiency with our software applications, and phone/email systems.
• Strong understanding of company products, policies, and services.
• Ability to coach, train and motivate employees and evaluate their performance.
• Excellent problem solving, attention to detail, leadership, customer service skills.
• Ability to remain calm and courteous under pressure and navigate tense situations.
• Ability to address employee issues in a confidential manner and act as a mediate to ensure a cohesive and communicative team atmosphere.
• Great attitude, fun to be around, constantly seeing to improve.
• Willingness to flex with changes and help drive company initiatives.