We are looking for a Sales Manager to join our team and contribute to the hotel's business development, revenue growth, and client relationship management. The successful candidate will be responsible for generating new business opportunities, managing existing accounts, developing client relationships, coordinating group reservations, and supporting the execution of sales strategies to maximize hotel occupancy and revenue. This position requires excellent communication, negotiation, organizational, and customer service skills, along with the ability to manage multiple accounts, meet sales targets, and work collaboratively with hotel leadership and other departments. We are looking for someone who is proactive, professional, results-driven, and detail-oriented. Hilton experience is highly desired.
Responsibilities:
- Identify, prospect, and develop new corporate, group, and leisure business opportunities.
- Maintain and strengthen relationships with existing clients to encourage repeat business and account growth.
- Conduct sales calls, client visits, site inspections, and follow-up activities to generate business.
- Promote the hotel's accommodations, services, and facilities to prospective clients and business partners.
- Prepare proposals, negotiate rates, and coordinate contracts in accordance with hotel policies.
- Manage group reservations, room blocks, group masters, rooming lists, and client requirements.
- Monitor account production, sales activity, and business opportunities to achieve established sales goals.
- Collaborate with the Director of Sales and Revenue Management to support sales strategies and optimize business opportunities.
- Maintain accurate client records, sales reports, contracts, and account information.
- Provide exceptional customer service, promptly addressing client inquiries, concerns, and requests to ensure satisfaction and long-term business relationships.
Benefits:
- Hilton Team Member Travel Program Discounts
- Paid time off (PTO)
- Vision insurance
- Dental Insurance
Skills Required
- Excellent communication skills
- Negotiation skills
- Organizational skills
- Customer service skills
- Ability to manage multiple accounts
- Ability to meet sales targets
- Ability to collaborate with hotel leadership and departments
- Proactive, professional, results-driven, and detail-oriented work style
- Hilton experience
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — The Go Hilton travel program offers up to 110 discounted nights per year, with employee room rates as low as $40 and additional friends-and-family and on‑property dining discounts. Select programs like Thrive Sabbatical and Thrive Reset provide paid time off with stipends for personal goals or recharge.
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Retirement Support — The U.S. 401(k) match is 100% on the first 3% of pay plus 50% on the next 2%, enabling up to a 4% employer match when contributing 5%. This delivers a clear, formula-based boost to long‑term savings.
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Parental & Family Support — New parents receive four weeks of fully paid parental leave, with birthing parents receiving an additional eight weeks for a total of 12 weeks. Adoption assistance and caregiving support resources are also available.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
