The Sales Executive implements all sales activities in his / her area of responsibility and assists the Sales Manager in handling groups less than 10 guestrooms as well as the in-house catering, under the general guidance and supervision of the Director of Sales and Senior Sales Managers, in coordination with the Commercial Director.
ResponsibilitiesAs the Sales Executive, you will be responsible for performing the following tasks to the highest standards:
Complete the relevant Hilton University courses promptly and pass the tests.
Receive and understand hotel product knowledge and related activities.
Implement all sales action plans related to his / her market area as outlined in the marketing plan.
Establish and maintain files on major active accounts within his / her market areas.
Promote and produce sales leads for other Hilton hotels.
Provide feedback to the Director of Business Development / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas.
Assist Sales Managers in conducting hotel inspection for all walk-ins, meeting groups and contracted clients, planning next steps for future follow-ups.
Meet and welcome some top key accounts, group organizers and VIP guests upon check-in.
Disseminate sales related information to other departments as appropriate.
Attend all pre-conference meetings as required, arranged by the Banquet Sales department and assist in the preparation of post-conference reports.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
- Establish and maintain effective team member relations.
- Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members.
- Perform related duties and special projects as assigned.
Carry out any other reasonable duties and responsibilities as assigned.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
A Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
University graduate.
Minimum 2 years of experience in a similar capacity with international chain hotels.
Excellent command of written and spoken English and Chinese to meet business needs.
Good communication and interpersonal skills.
Able to work under pressure and deal with stressful situations during busy periods.
Have hotel sales experience and hotel database. Good team player.
Skills Required
- University graduate
- Minimum 2 years of experience in a similar capacity with international chain hotels
- Excellent written and spoken English and Chinese
- Good communication and interpersonal skills
- Ability to work under pressure and handle stressful situations during busy periods
- Hotel sales experience and hotel database
- Good team player
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
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What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
