Sales Engineering Manager

Posted 9 Days Ago
Be an Early Applicant
Atlanta, GA, USA
In-Office
Mid level
Fintech • Information Technology • Payments • Software
The Role
Lead and grow a regional Sales Engineering team for retail solutions across the Americas. Hire, coach, and prioritize technical sales efforts with sales partners, manage complex sales cycles, cultivate client relationships, maintain and develop offerings, monitor market activity, and coordinate with Professional Services to close and expand accounts.
Summary Generated by Built In

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title: Sales Engineering Manager

Grade: M3

Location: Atlanta, GA | Full-Time

Key Areas of Responsibility:

  • Execute a comprehensive strategic vision for Retail solution sales across the Americas that aligns with overall corporate objectives and growth targets
  • Hiring, leading, coaching and mentoring a team of Sales Engineers to achieve substantial business growth, ensuring that they have the tools, resources and training to achieve key sales targets in partnership with solution specialists and sales teams
  • Cultivate strategic relationships with clients, industry leaders, and collaborating internally across departments to align solution offerings with market demands
  • Maintain and develop existing and new offerings through appropriate and relevant internal liaisons, to optimize business growth and customer satisfaction
  • Plan and prioritize opportunities for utmost productivity and efficiency Assist Sales Engineers in partnering with Professional Services on opportunities after forming a clear solution plan
  • Monitor and report on market and competitor’s activities
  • Manage a group of Sales Engineers that cover Mid-Market and Channel retail clients
  • Partner with sales team from Client Directors (farming existing accounts) and Business Development Reps (hunting new accounts) to prioritize work and focus on technical needs to close and grow our business
  • Work with our sales specialist team to ensure we focus resources on client and sales technical concerns to grow

Basic Qualifications:

  • 2+ years as People manager
  • 3+ years of experience in Retail Industry
  • Proven ability to lead complex sales cycles, build relationships with C-level executives, and negotiate multi-million-dollar contracts
  • Exceptional communication and interpersonal skills with the ability to engage stakeholders at all levels
  • Willingness to travel frequently in the defined region for both client and industry events

Preferred Qualifications:

  • Self-motivated & self-driven motivated passion for the industry and products
  • Keen understanding of the containerization and virtualization market, preferably a deep understanding of Edge computing in retail settings
  • Proven experience in SaaS and leading solution-based sales initiatives
  • Public Cloud certifications
  • Experience with Food Drug Mass-Merchandise and Department and Specialty Store retailer and partners
  • Ability to develop and drive strategic partnerships and alliances
  • Expertise in presenting and selling technical products to diverse audiences
  • Adaptable to change in a fast-moving environment

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Skills Required

  • 2+ years as people manager
  • 3+ years of experience in the retail industry
  • Proven ability to lead complex sales cycles and negotiate multi-million-dollar contracts
  • Ability to build relationships with C-level executives
  • Exceptional communication and interpersonal skills
  • Willingness to travel frequently within the region for client and industry events
  • Experience with containerization, virtualization, and edge computing in retail
  • Proven experience in SaaS and leading solution-based sales initiatives
  • Public Cloud certifications
  • Experience with Food, Drug, Mass-Merchandise, Department, or Specialty Store retailers/partners
  • Ability to develop and drive strategic partnerships and alliances
  • Expertise presenting and selling technical products to diverse audiences
  • Adaptability to fast-moving change

NCR Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NCR Corporation and has not been reviewed or approved by NCR Corporation.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision, alongside HSA/HRA funding and an employee assistance program. This breadth increases the perceived baseline value of the total rewards package even when pay satisfaction varies.
  • Retirement Support Retirement support includes a 401(k) match structure and an employee stock purchase program with a stated discount. These elements provide longer-term wealth-building mechanisms beyond base salary.
  • Leave & Time Off Breadth Time-off provisions include paid vacation, holidays (including floating days), sick time, and defined maternity and paternity leave. This breadth can improve the overall rewards experience for those who can fully utilize the leave policies.

NCR Corporation Insights

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The Company
HQ: Atlanta, GA
36,000 Employees
Year Founded: 1884

What We Do

Shaping the future for 135 years, NCR is the world’s enterprise technology leader for restaurants, retailers and banks. The #1 global POS software provider for retail and hospitality, and the #1 provider of multi-vendor ATM software, we create software, hardware and services that run the enterprise from back office to the front end and everything in between for our clients.

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