Jobs at NCR Corporation

Own the lifecycle of restaurant software products from concept through end-of-life. Define requirements and roadmaps, collaborate with engineering and cross-functional teams, analyze customer feedback and market trends, develop business cases, support sales enablement, and communicate product vision. The role focuses on restaurant technology, customer engagement, continuous product improvement, global collaboration, and AI-first product development.

Manages customer relationships, renewals, receivables, quoting, invoicing, support, and client communications. Partners with Account Executives and internal teams to drive revenue, resolve issues, improve operational processes, coordinate services, facilitate training, and report on customer progress. The role requires strong communication, problem-solving, adaptability, organization, and ownership in a fast-paced, on-site environment.

Leads development of scalable cloud-native payments and POS software, translating requirements into reliable technical solutions. Drives architecture, software quality, automated testing, CI/CD, observability, production issue resolution, and continuous improvement. Provides technical leadership, mentors engineers, collaborates with product and customer-facing teams, and incorporates customer feedback into product enhancements. The role also promotes modern engineering practices, including AI-assisted development.

Manage full-cycle recruiting across the United States and LATAM, including sourcing, screening, interviewing, offer negotiation, and onboarding coordination. Partner with hiring managers, build talent pipelines, assess candidates, provide labor-market insights, maintain ATS data, ensure recruiting compliance, and support diversity and inclusion initiatives. Spanish fluency and onsite work five days per week in Midtown Atlanta are required.

Develop and operate scalable platform engineering solutions across the software lifecycle, including application development, CLI tooling, CI/CD, infrastructure as code, testing, release automation, and platform operations. Investigate incidents, perform root cause analysis, resolve complex distributed-system issues, and contribute to roadmaps focused on reliability, observability, performance, and operability. Collaborate across engineering teams while improving systems, tooling, and developer workflows.

Develop and operate scalable platform engineering solutions across the full software lifecycle. Responsibilities include software development, CLI tooling, CI/CD pipelines, Bazel build systems, release automation, infrastructure tooling, troubleshooting, incident investigation, root cause analysis, and platform operations. The engineer will collaborate across teams to improve reliability, observability, performance, testability, and developer productivity in cloud-native environments.

Develop and operate scalable cloud-to-edge data synchronization systems using Golang and distributed messaging and database technologies. Build fault-tolerant data pipelines, CI/CD tooling, replication and encryption services, and automated testing capabilities. Own work across design, implementation, deployment, troubleshooting, and production support while improving reliability, observability, scalability, and performance. Collaborate cross-functionally to resolve distributed-system issues and integrate data services across the platform.

Manages full-cycle recruiting across the United States, including sourcing, screening, interviewing, offer negotiation, and onboarding coordination. Partners with hiring managers, develops recruiting strategies, builds talent pipelines, assesses candidates, provides labor-market insights, maintains ATS data, and supports compliant, inclusive hiring practices. The role requires managing multiple requisitions in a fast-paced corporate environment while delivering a strong candidate and stakeholder experience.

Leads the full lifecycle design, development, implementation, integration, enhancement, and support of Oracle EBS and Fusion Cloud Supply Chain solutions. Partners with stakeholders to translate requirements into technical and functional specifications, configures Supply Chain modules, develops SQL and PL/SQL database objects, maintains integrations and customizations, supports data migration and cloud transformation, and resolves production issues. Collaborates with global teams in an Agile environment while ensuring scalable, secure, and maintainable solutions.

Leads enterprise AI strategy, architecture, and production implementation across corporate functions, contact centers, and GTM products. Designs generative and agentic AI solutions, conversational and voice agents, RAG systems, intelligent workflows, and multi-agent orchestration on Azure and Google Cloud. Establishes AI governance, observability, SecOps, escalation, and operational models while influencing executives, product teams, and engineering organizations. Mentors technical staff and drives measurable AI adoption and business outcomes.

Lead the modernization of WAN infrastructure and customer connectivity across on-premises and cloud environments. Design and implement scalable WAN solutions, integrate connectivity with Azure and Google Cloud, strengthen network security and compliance, optimize performance, manage vendors, and provide technical leadership and mentorship to engineering teams.

Own the payments processing product roadmap, prioritize and maintain the Agile backlog, define epics and user stories, coordinate releases and sprints, and represent customer needs. The role evaluates product value, conducts market and competitor research, collaborates with cross-functional stakeholders and development teams, and makes trade-off decisions to deliver strategic product outcomes.

Designs and supports enterprise observability platforms for monitoring, logging, tracing, alerting, and service health. Automates incident response, remediation, runbooks, and self-healing workflows using scripting, orchestration, and infrastructure-as-code. Develops AI-powered anomaly detection, event correlation, predictive monitoring, and Agentic AI integrations to improve troubleshooting and reduce MTTR. Collaborates with SRE, cloud, platform, application, and operations teams while participating in on-call and major incident support.

Manage enterprise accounts across LATAM, develop strategic account plans, identify and close new business, negotiate complex agreements, and drive revenue growth. Build executive relationships, manage full sales cycles, deliver forecasts, analyze market and customer data, and coordinate onboarding and ongoing engagement with cross-functional teams. Mentor junior sales professionals and maintain a strong prospect pipeline while achieving sales targets.

Collaborate with developers to design, develop, test, and enhance software solutions, while participating in code reviews and communicating with stakeholders.

Lead product/solution lifecycle for subscription management and billing applications. Partner with business stakeholders to define vision, roadmap, backlog, and business case. Collaborate with agile teams to deliver capabilities—billing, invoicing, taxation, entitlement—and ensure solutions meet business value and ROI. Facilitate requirements gathering, prioritization, and cross-functional stakeholder alignment across global teams.

Lead end-to-end recruitment across LATAM: partner with hiring managers, source and screen candidates, conduct assessments and interviews, manage offers, build talent pipelines, use ATS and modern sourcing channels, ensure compliance and promote diversity and a strong candidate experience.

Field-based sales role targeting restaurants in Miami. Prospect, meet, and close new business, act as a trusted advisor on POS, digital ordering, and payments, manage pipeline in CRM, collaborate with solution engineers and account teams, and stay current on industry trends.

Investigate escalated retail software defects, reproduce issues in lab environments and virtual machines, determine root causes, classify issues, and provide technical handoffs to development teams. Maintain multi-repository workspaces, analyze Jira escalations, collaborate with cross-functional stakeholders, and apply AI-assisted workflows to improve investigation speed, consistency, and knowledge retention.

Manage Workday and HR-system integration requirements, functional specifications, data mappings, process flows, change control, testing scenarios, test cases, and defect triage. Act as a subject matter expert connecting technical, functional, and business teams. The role requires extensive Workday Core HCM, payroll and GL integration, business analysis, HR process, data validation, and advanced Excel expertise.