Sales Engineer - Robotics

Posted 2 Days Ago
Be an Early Applicant
Carmel, IN, USA
In-Office
Mid level
Edtech • Social Impact
The Role
Leads technical sales cycles for robotic automation solutions, including prospecting, discovery, solution development, demonstrations, proposals, negotiation, and closing. Builds client relationships, supports customers before and after sales, coordinates engineering, quality, logistics, and delivery teams, resolves equipment issues, tracks opportunities, and researches robotics technologies. The role requires industrial customer support, technical account management, manufacturing process coordination, and 30% domestic travel.
Summary Generated by Built In

Telabotics is a U.S. distributor and lean integrator of Techman AI Robots, offering end-to-end automation solutions. We assess, design, build, and deploy customized robots that boost productivity, safety, and scalability across industries. Our AI-driven collaborative robots help businesses streamline workflows with smart, tailored automation.

 

Learn more at telabotics.com


 
Benefits:
 
 

Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes: 

Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP

Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options

Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities 

Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors 

 
Job Summary: 

DUTIES: Responsible for working in conjunction with the VP of Sales and technical team to target the right clients, grow a quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value towards meeting or exceeding an assigned annual revenue quota. Specific duties include: 1) Leading technical sales cycles, performing lead generation, qualification, discovery, factory walk-throughs, solution concept development and validation, and negotiating and closing deals - both onsite and remote; 2) Developing relationships with key buyers and decision-makers at new and/or existing clients to protect and grow the business; 3) Ensuring projects are delivered on time, within scope, and within budget; 4) Providing technical support to customers, during and after the sales process; 5) Acting as point of contact for resolution and escalation of all key items with the client and internally; 6) Enabling visibility into business through effective tracking of account activity, opportunity management, and collaboration with internal managers and stakeholders; 7) Collaborating in marketing activities required to exceed an assigned annual recurring revenue quota; 8) Continually researching the best technologies in robotics and automation; 9) Partnering with peers inside and outside Telamon to solve operational problems to Telamon’s advantage and customer satisfaction; 10) Ensuring all department standards and procedures are followed in an effort to meet or exceed global customer and industry requirements; 11) Utilizing appropriate online tools to keep team abreast of customer status; 12) Consulting with existing and potential clients to assess and understand equipment needs and systems requirements; 13) Drafting or assisting with the preparation of presentations and other documentation and materials that explain products and services to customers; 14) Providing expertise and support to sales teams to communicate products, services, and client needs; 15) Ensuring that customer needs are met, which may include product modifications; 16) Proposing improved materials or products to customers and explains benefits of changes; 17) Providing support to customers and resolves problems with installed equipment; 18) Preparing product orders and schedules deliveries; 19) Assisting with research and development of new products; and 20) Performing other duties as assigned.


MINIMUM REQUIREMENTS: This position requires a Bachelor’s degree or equivalent in Mechanical Engineering, Industrial Operations Engineering, or a related field. Must have 3 years of related experience. Must also have 3 years of experience with each of the following: (1) Providing technical/quality support to industrial customers delivering fast and effective production/quality/engineering solutions; (2) Supporting industrial sales teams in drafting LTAs; (3) Reviewing products price, market trends, and demand forecast analysis for manufacturing industry; (4) Serving as a technical and account manager for industrial clients, including visiting customers, responding to quality issues, defining method/gages, and organizing quality inspection processes; and (5) Coordinating engineering, quality, and logistics teams on the development of manufacturing processes of products. Employer will accept experience gained concurrently. 30% domestic travel required for customer visits. Full-time position located in Carmel, IN. Please apply online at www.telamon.com/careers/

 
Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.

Skills Required

  • Bachelor's degree or equivalent in Mechanical Engineering, Industrial Operations Engineering, or a related field
  • Three years of related experience
  • Three years of experience providing technical or quality support to industrial customers with production, quality, or engineering solutions
  • Three years of experience supporting industrial sales teams in drafting LTAs
  • Three years of experience reviewing product pricing, market trends, and demand forecast analysis for the manufacturing industry
  • Three years of experience serving as a technical and account manager for industrial clients, including customer visits, quality issue response, method and gage definition, and quality inspection process organization
  • Three years of experience coordinating engineering, quality, and logistics teams on manufacturing process development
  • Ability to travel domestically 30% of the time
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The Company
HQ: Carmel, IN
1,000 Employees
Year Founded: 1965

What We Do

Headquartered in Raleigh, North Carolina, Telamon-Transition Resources Corporation (TRC) is a 501(c)(3) private non-profit organization that provides educational services through early childhood and family support programs, workforce and career services, and housing and financial empowerment services to nearly 24,000 individuals a year in eleven states. MISSION: Our mission is to provide educational services that lead to better jobs, better lives, and better communities. HISTORY: Since our beginnings in 1965 as the Migrant Project of the North Carolina Council of Churches, we have grown into a large, stable organization with diverse funding from federal and state governments, as well as substantial partnerships with private foundations. We became a HUD certified National Intermediary in the Housing Counseling sector, and we provide community action services through projects in West Virginia and North Carolina. In Indiana, we are Transition Resources Corporation, or TRC, since another organization held the Telamon name when we incorporated in that state. TODAY: Now in our 54th year of service, we are focused on growth, and on positive customer outcomes. In 2014, Telamon began providing financial literacy services to families and staff in our Delaware Head Start programs through an innovative partnership with the State of Delaware's $tand By Me program. In 2016, our Governing Board and executive leadership set a strategic goal of growing our services by embedding financial empowerment for customers and staff into all our lines of business.

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