Sales Enablement

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

In Global Revenue Enablement (GRE) at Workday, we focus to provide a scalable knowledge and skill foundation that drives predictable and measurable growth for our Global Revenue organization.

About the Role

As an LMS Administrator, this role will be responsible for creating learning courses, tracking attendees, updating completions, running reports, and maintaining our course catalogs for Sales so that we can effectively track seller learning across sales enablement activities.

Responsibilities

• Learning Content:  Responsible for working with stakeholders to understand needs for administration of  learning content within the Workday Learning platform. This includes adding new courses and scheduled offerings, performing edits as needed, and managing course organization within learning programs. A key aspect is ensuring content is effectively delivered to learners, which involves uploading course attendance post-events, creating and launching campaigns to promote learning initiatives, and assigning relevant content to new hires to facilitate their onboarding and development.

• LMS Administration & Technical Support: Administer the Workday Learning platform, including user support, system maintenance, troubleshooting, reporting, and the management of course Ids  and user guides. Proactively identify and resolve system issues and collaborate on strategic enhancements to optimize the learning experience.

• Cross-functional Collaboration & Continuous Improvement: Partner with stakeholders across the organization to define system enhancements, and contribute to the long-term strategy for the Learning Management System, driving continuous improvement in learning delivery and the overall user experience.

Información sobre la función

La función de administrador del sistema de gestión de aprendizaje estará a cargo de crear cursos de capacitación, realizar el seguimiento de los participantes, actualizar las finalizaciones, ejecutar informes y mantener los catálogos de cursos para ventas, de modo que podamos realizar un seguimiento eficaz del aprendizaje de los vendedores en todas las actividades de facilitación de ventas.

Responsabilidades:

• Contenido de capacitación: será responsable de trabajar con las partes interesadas para comprender las necesidades de administración del contenido de capacitación dentro de la plataforma Workday Learning. Incluye agregar nuevos cursos y ofertas programadas, realizar ediciones según sea necesario y administrar la organización de los cursos dentro de los programas de capacitación. Un aspecto clave es garantizar que el contenido se entregue de manera efectiva a los alumnos, lo que implica cargar la asistencia al curso después de los eventos, crear y lanzar campañas para promover iniciativas de capacitación y asignar contenido relevante a los nuevos empleados para facilitar su proceso de incorporación y desarrollo.
• Administración y soporte técnico del sistema de gestión de aprendizaje: administrar la plataforma Workday Learning, incluido el soporte al usuario, el mantenimiento del sistema, la solución de problemas, los informes y la gestión de identificaciones de cursos y guías de usuario. Identificar y resolver de forma proactiva los problemas del sistema y colaborar en mejoras estratégicas para optimizar la experiencia de aprendizaje.
• Colaboración multifuncional y mejora continua: asociarse con las partes interesadas en toda la organización para definir mejoras del sistema y contribuir a la estrategia a largo plazo del sistema de gestión del aprendizaje, impulsando la mejora continua en la entrega de la capacitación y la experiencia general del usuario.

About You

Basic Qualifications

• 2+ years of experience administering learning management systems like Workday Learning

Other Qualifications

• Be able to work independently or in a team environment

• Be process- and detail-oriented, meticulous, a critical thinker and be performance driven.

• Clear interpersonal and communication skills

• Experience using Workday Learning, Highspot and similar Sales Enablement tools.

• Experience working within a sales enablement organization.

• Bachelor’s Degree preferred

Qué esperamos de usted

Cualificaciones básicas

• 2 años o más de experiencia en la administración de sistemas de gestión de aprendizaje como Workday Learning

Otras cualificaciones

• Capacidad para trabajar de forma independiente o en equipo.
• Persona orientada al proceso y a los detalles, meticulosa, con pensamiento crítico y motivada por el desempeño.
• Claras habilidades interpersonales y de comunicación.
• Experiencia en el uso de Workday Learning, Highspot y herramientas similares de capacitación en ventas.
• Experiencia trabajando dentro de una organización de facilitación de ventas.
• Preferentemente con título universitario.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!