Sales Development Representative, SMB

Sales Development Representative
Location: Hybrid in New York City (3 day in-office requirement)
Qualifications:

• 1+ year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a proven track record of successful cold outreach (cold calling, email, LinkedIn).
• Demonstrated ability to identify target prospects and key decision-makers within a given territory.
• Experience conducting high-volume, consistent outbound activities while maintaining quality and personalization.
• Strong verbal and written communication skills, with the ability to articulate value propositions clearly and handle objections effectively.
• A results-oriented mindset with a strong drive to meet and exceed targets.
• Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft).
• Ability to work collaboratively with Account Executives and adapt to evolving sales strategies.
• Resilience and a positive attitude in the face of challenges, with a strong desire to learn and grow in a sales career.
• Fintech, SaaS, or startup experience is a plus, demonstrating an ability to thrive in a fast-paced environment.

Bonus Points:

• Experience in the payments or SMB market.
• Familiarity with sales methodologies.
• Proven ability to leverage data to improve prospecting effectiveness.

A day in the life and how you’ll make an impact:

• Execute Strategic Cold Outreach: Conduct high-volume, targeted outbound activities including cold calls, personalized emails, and LinkedIn outreach to engage prospects who are not yet familiar with Melio.
• Prospect & Identify Ideal Customers: Utilize provided lists and conduct independent research to identify SMB businesses that align with our Ideal Customer Profile (ICP) and pinpoint key decision-makers within those organizations.
• Qualify & Convert Prospects: Engage prospects in discovery conversations, effectively qualify their needs and pain points, and successfully book introductory meetings for our SMB Account Executives.
• Collaborate on Outbound Strategy: Work closely with your assigned Account Executives and Sales leadership to develop, refine, and execute outbound strategies, adjusting tactics based on performance and market feedback.
• Optimize Lead Handoff: Ensure a seamless and effective transition of qualified opportunities to Account Executives, providing comprehensive context to maximize conversion rates.
• Contribute to Pipeline Growth: Consistently meet and exceed daily, weekly, and monthly activity and meeting-set targets, directly contributing to Melio's revenue pipeline.
• Support Go-to-Market Initiatives: From time to time, assist with various initiatives such as event preparation and follow-up, targeted call blitzes, and other revenue-driving projects.
• Document & Analyze Performance: Maintain accurate and up-to-date records of all prospecting activities and customer interactions within Salesforce, contributing to a data-driven approach to performance improvement.

About the team:

As a Sales Development Representative (SDR) at Melio, you will play a critical role in driving our growth by initiating new business conversations with our small to medium-sized and high value businesses. This is a highly impactful outbound-focused position where your expertise in traditional cold outreach will directly contribute to building pipeline and expanding Melio's market presence.

You will be responsible for identifying, engaging, and qualifying prospective clients who are focused on optimizing their cash flow and workflow. This role requires a proactive, resilient, and data-driven individual with a proven track record in cold prospecting. You will work closely with Account Executives and Sales leadership to strategize, execute, and refine our outbound approach, ensuring a consistent flow of high-quality meetings.

About Melio USA: 

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
  • The annual base salary for this position is $60,000-$63,000 with an additional bonus component.
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching: Feel the investment of working at a high-growth company.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. 

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you’re here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.