Search the 10 jobs at Melio

Handle frontline fraud and policy decisioning, manage escalations, complete Zendesk tickets, partner with Fraud Patterning teams, create leads for new data sources, processes, and segmentation.

Coordinate and lead all regulatory affairs for obtaining and managing state Money Transmission Licenses. Provide legal guidance on regulatory matters related to new and existing products and services. Manage regulatory examinations and respond to supervisory requests and requirements.

The Risk Operations Lead will be responsible for leading a team of Risk Ops Specialists, handling daily risk and fraud analysis, ensuring performance meets team standards, and working on system problems and new features.

Temporary full-time Talent Acquisition Partner role at Melio, supporting the talent acquisition team until February 2025 for maternity leave coverage. Responsibilities include collaborating with hiring managers, sourcing candidates, conducting screenings and interviews, managing the recruitment process, and maintaining candidate relationships.

The Recovery Associate at Melio USA will provide critical support in handling recollection for fraud cases and owed funds, collaborate with banking institutions, enhance revenue opportunities, support domestic and international payments, and assist clients with outstanding fees. The role is integral in preventing loss, mitigating uncollected funds, and optimizing revenue for the business.

Process bi-monthly payrolls, ensure payroll compliance, collaborate with HR and Finance teams, investigate budget discrepancies, assist with accounting activities.

Collect and analyze feedback from various sources to identify trends and insights, drive higher customer satisfaction through data analysis, collaborate with cross-functional teams to optimize workflows, and present key findings and recommendations to stakeholders.

Collect and analyze customer feedback data to drive higher customer satisfaction, implement VoC tools, collaborate with cross-functional teams, and provide analytics for leaders.

The Client Services Learning & Development Manager oversees the Knowledge Management team, leads learning strategies, manages a team of L&D Specialists, and collaborates with various departments to enable effective training for Client Services.

The Chief Compliance Officer will be responsible for ensuring compliance with legal and regulatory requirements for Melio Payments, Inc. and its affiliate. They will develop and implement policies, training, and testing programs to achieve fully compliant operations.