Jobs at Melio

Qualify, educate, and enroll vendors onto the Melio Supplier Network through high-volume outreach (60–100 calls/day). Provide onboarding, drive revenue by upselling premium features, maintain strong vendor relationships, and capture customer feedback to inform product improvements while meeting quota and performance metrics.

Own FP&A for Sales and GTM incentives, lead budget and rolling-forecast cycles, produce monthly/quarterly performance reporting, partner with cross-functional leaders, build financial models and automate reporting, support monthly close and investor packages, and align metrics and planning with Xero.

Hunt and close ultra high-value customers through strategic outbound prospecting, manage complex multi-stakeholder deals from demo to close, maintain rigorous Salesforce hygiene and forecasting, host executive meetings, occasionally travel for events, and help shape the go-to-market playbook while consistently exceeding targets.

Own recruitment, onboarding, enablement, and community management of high-leverage affiliate partners. Hunt and cold-call prospective partners, pitch a revenue-share referral program, deliver white-glove onboarding and sales/technical enablement, nurture affiliates to drive consistent leads, and feed insights back to growth and marketing to optimize the channel.

As a Senior Data Scientist, you will develop classification and anomaly detection algorithms using machine learning and statistical methods while collaborating across teams to enhance data-driven products for small businesses.

Outbound-focused SDR responsible for high-volume cold outreach (calls, email, LinkedIn), identifying SMB prospects and decision-makers, qualifying leads, booking meetings for Account Executives, collaborating on outbound strategy, documenting activity in Salesforce, and meeting activity and meeting-set targets to drive pipeline growth.

Handle frontline fraud decisioning, manage escalations, complete and prioritize Zendesk tickets, communicate with customers for account recovery, and contribute to risk projects and cross-functional initiatives to protect the payments platform.

Handle frontline fraud decisioning and escalations, complete Zendesk tickets and written communications, communicate with customers by phone for account recovery, maintain KPIs, collaborate cross-functionally, and contribute to squad projects and new initiatives to protect the payments platform.

Manage strategic engagement and retention for top-tier SMB accounts. Drive adoption, lifecycle progression, and time-to-value; evaluate health signals, mitigate churn risk, run scaled education motions, and surface customer feedback cross-functionally.

Manage strategic growth and retention of top-tier accounts by building relationships, guiding adoption, monitoring health signals, removing friction, executing sales methodologies, and surfacing customer feedback to cross-functional teams to drive retention and expansion.

Design, build, and operate backend services for a scalable B2B payments platform using serverless AWS, TypeScript and Python. Influence architecture, implement microservices, ensure production reliability, and deliver end-to-end features from design through deployment.

Build and maintain scalable, serverless backend systems for B2B payments. Work end-to-end on design, coding, testing, deployment, microservices, API integrations, fraud prevention, and data synchronization using TypeScript, Node.js, Python, and AWS.

Design, build, and maintain full-stack web products focused on frontend and backend work. Implement REST APIs, integrations, and features using React, Node.js, TypeScript, and AWS Lambda while collaborating on code reviews, deployments, and reliability improvements.

Build and maintain partner integrations across the full stack, creating APIs and custom solutions for partners. Work with Node.js, TypeScript, React, GraphQL, AWS Lambda, and MySQL. Collaborate cross-functionally, write and review code, deploy updates, and ensure platform scalability and reliability for partner integrations.

Own and lead end-to-end product design for a B2B payments platform. Partner with PMs, engineers, principal and partner design teams, conduct user research and prototyping in Figma, and drive design from prioritization through launch while collaborating across time zones and stakeholders.

Lead strategic partnerships to embed and scale Melio's B2B payments platform. Develop business cases, define business and technical requirements, prioritize features using data, and coordinate cross-functional teams (engineering, marketing, sales, operations) to deliver integrated, high-quality payment experiences and drive partner adoption and growth.

Own and grow relationships with banks, fintechs, processors, and networks; support partner integrations and onboarding; scope and negotiate new partnership opportunities; drive product performance, operational excellence, and cross-functional alignment to enable money-movement products.

The Senior FP&A Analyst will lead financial modeling, supporting forecasts, budgets, and provide essential insights for business decisions while collaborating with budget owners.

Lead the AI Platform Enablement team in developing agentic workflows and facilitate adoption across departments to enhance business operations.

The Senior Account Executive will build partnerships, recruit affiliates, manage relationships, and drive revenue through strategic partnerships, focusing on small businesses.