Search the 19 jobs at Melio

The Social Media & Community Manager will craft engaging content for various social media platforms, develop community-driven activities aimed at supporting small business owners and accountants, manage online events, collaborate with cross-functional teams, and analyze social media metrics to enhance community engagement.

The Senior Knowledge Base Writer at Melio is responsible for creating helpful help center content, simplifying complex product features, managing content structures, and collaborating with multiple teams. The role requires strong writing skills, familiarity with tools like Zendesk and Figma, and the ability to deliver user-friendly content that enhances the customer experience.

As a Senior Data Scientist at Melio, you will design innovative statistical methods and machine learning algorithms to combat fraud, improve financial management for small businesses, and enhance customer experiences. You will collaborate with various teams and drive projects from concept to production, ensuring scalability and effectiveness in data-driven solutions.

As a Senior Marketing Content Writer, you'll create compelling written content across various channels, manage multiple projects, conduct research, and collaborate with cross-functional teams to ensure alignment with the company's marketing strategy. You'll focus on producing high-quality content that resonates with the target audience and meets tight deadlines.

As a Full Stack Engineer, you will build and maintain integrations with high-profile partners, create custom solutions for payment management, and oversee diverse data structures and user interfaces. Your responsibilities include developing APIs, collaborating with teams, implementing new features, and ensuring system scalability and robustness.

As a Senior Product Analyst at Melio, you will collaborate with various teams to analyze data, define KPIs, and translate business requirements into actionable insights using BI tools. Essential tasks involve identifying trends, visualizing data, and assisting product features from design to performance evaluation.

The FP&A Analyst will build and maintain budgets and forecasts, analyze company performance, partner with functional owners to provide insights, support financial modeling, and assist in the monthly closing process.

As an Engineering Manager at Melio, you will lead a team of engineers in developing user-facing products. This role involves strategic decision-making, enhancing workflows, and overseeing the full product lifecycle from UX to deployment using technologies like React and Node.js.

As a Customer Experience Associate, you'll provide exceptional support to small business customers through phone, email, and live chat. The role involves managing multiple customer interactions, resolving issues efficiently, and collaborating with internal teams to improve the customer experience.

The Technical Support Engineer will investigate and resolve complex customer technical issues, manage escalations to the Engineering team, collaborate with cross-functional teams, and help define efficient support processes while creating internal documentation.

The Director of Partner Marketing will strategize and lead co-marketing programs, ensuring alignment with business goals while fostering strong partnerships. Responsibilities include developing marketing campaigns, monitoring performance, and collaborating with internal teams to drive partner-driven customer adoption and engagement.

The Director of Marketing will develop and execute Melio's marketing strategy, oversee feature launches, drive creative marketing campaigns, manage customer research, collaborate with sales and business development teams, direct a global marketing team, and refine marketing strategies based on performance metrics to maximize ROI.

As an Account Executive on the Accountant Sales team, you will manage the entire sales cycle from prospecting to closing deals, focusing on selling to accountants and bookkeepers. You'll build customer relationships, conduct product demonstrations, and work towards meeting or exceeding sales targets while collaborating with cross-functional teams.

The Senior Regulatory Counsel will oversee the application process for state Money Transmission Licenses, manage regulatory examinations, and provide legal guidance on regulatory matters. This role involves collaborating with cross-functional teams and supervisory authorities to ensure compliance with payment regulations and to address legal issues arising in business operations.

The Sales Development Representative will qualify, educate, and enroll vendors on the Melio Supplier Network. Responsibilities include making 60-100 calls daily, providing onboarding support, driving revenue through upselling, and providing product feedback based on customer input.

As a Customer Success Manager, you'll manage and enhance relationships with Melio's clients, driving engagement and retention. You'll develop a deep understanding of client needs to facilitate upselling and renewals, utilize internal tools for effective communication, and advocate for customer feedback within the organization.

Seeking a Senior Product Manager with +5 years of experience in B2B product management for large companies. Responsibilities include collaborating with partners, defining key metrics, guiding engineering teams, and driving product integration and growth opportunities.

The Instructional Designer, Specialist will design and develop innovative learning approaches for payment operations and customer experience. Responsibilities include collaborating with various teams, maintaining training content, managing projects, and overseeing the Learning Management System (LMS). The role emphasizes responsiveness to feedback and continuous improvement in training programs.

As a Project Analyst in Client Services, you will focus on improving operational workflows by analyzing data, identifying inefficiencies, and implementing process enhancements. You will collaborate with various stakeholders, maintain knowledge of transactional flows, and support the team in optimizing payment processes using agile methodologies.