At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.
We’re looking for a Sales Development Representative (SDR) to join our growing Boston-based team. This is an ideal opportunity for someone early in their sales career who’s eager to make an impact in a high-growth SaaS environment—especially if you’re curious about the future of insurance.
As an SDR at Hi Marley, you’ll play a critical role in driving pipeline for our Client Executives by identifying and connecting with key decision-makers at top insurance carriers and Insurtech firms. Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week.
Why This Role Matters:
Insurance is undergoing a digital transformation—and communication is at the heart of it. Hi Marley is leading the way in helping carriers modernize their engagement with policyholders, agents, and partners. As an SDR, you’ll be on the front lines: helping us get in the door with new customers and shaping how the industry sees us.
What You’ll Do:
- Generate new pipeline by prospecting into insurance carriers using email, phone, and LinkedIn.
- Qualify and nurture leads to uncover real opportunities that align with Hi Marley’s value proposition.
- Schedule discovery meetings and hand off qualified leads to our Client Executives with clear context and alignment.
- Partner with Marketing to support targeted outbound campaigns by delivering messaging, following up on leads, and providing feedback on performance.
- Maintain accurate and up-to-date records of lead activity in the CRM.
- Stay informed on key trends, market dynamics, and how Hi Marley fits into the evolving insurance ecosystem.
- Contribute ideas to improve messaging, help test and optimize messaging and outreach strategies based on market feedback.
What You Bring:
- Based in the Boston area, with the ability to work from our office two days a week with a third day a week on occasion (hybrid environment).
- 0–2 years of experience in sales, business development, customer success, or similar roles—bonus points if it’s within SaaS or insurance.
- A genuine interest in the insurance space and a desire to learn how carriers operate and make technology decisions.
- Strong written and verbal communication skills—you know how to tailor your message and hold a conversation.
- High attention to detail and excellent time management skills.
- You’re proactive, coachable, and not afraid to pick up the phone or experiment with new outreach approaches
- A positive, team-first attitude with the grit to work through challenges and the curiosity to ask good questions.
Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies:
- Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
- Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.
Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:
- Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Competitive salary and generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx
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What We Do
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
Why Work With Us
Our team is made up of people who care about each other and are passionate about what we do in and outside of work. We promote a culture of continuous learning, always seeking ways to be better for ourselves, our team and our customers. Creativity is encouraged and valued throughout the company and is paramount to our innovation.
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Hi Marley Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We thrive on teamwork and shared enthusiasm, which is why we are in the office for two days each week.
