Insurance touches people during some of the most challenging moments in their lives. Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the claims conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch, we’d love to meet you.
As we continue to grow, we’re looking for a Sr. Software Engineer who’s passionate about building high-quality software that makes a real impact. You’ll help deliver distributed, scalable systems that power meaningful connections between carriers and their customers. The ideal candidate brings experience developing in cloud environments and a pragmatic, hands-on approach to creating solutions — thoughtfully applying new technologies, including AI-assisted development tools, to solve complex problems and deliver meaningful outcomes.
Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week.
What You'll Do:
- Design, build, and deliver scalable, reliable software across the stack — developing distributed systems and data-driven features that support carrier and customer experiences with strong performance, reliability, and maintainability.
- Collaborate closely with product and design to translate customer needs into technical solutions that drive measurable value.
- Apply modern AI development tools (e.g., Copilot, Cursor, Claude Code) to accelerate implementation, testing, and documentation.
- Write clean, testable, and efficient code, continuously improving architecture and development practices through code reviews and refactoring.
- Contribute to technical strategy, balancing pragmatic decision-making with long-term scalability and system health.
- Mentor and collaborate with peers, helping elevate engineering standards and culture through example and feedback.
What We’re Looking For:
- Typically has 6+ Years of Software Development Experience. Candidates with more experience are encouraged to apply as well.
- Proven track record of delivering high-quality applications and features to production.
- Experience designing and building distributed architectures, ideally in the AWS ecosystem, with a strong understanding of principles such as separation of concerns, scalability, and loose coupling
- Practical experience using AI tools (e.g., Copilot, Cursor, or Claude Code) to improve development workflows and productivity
- Strong experience with relational and document-oriented databases, including performance tuning and scaling.
- Proficiency in Node.js, TypeScript, and frontend frameworks such as React.
- Familiarity with automated testing, CI/CD pipelines, and modern code management practices.
- Passion for clean code, design patterns, and continuous improvement.
- At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.
Compensation, Benefits & Perks:
At Hi Marley, we are committed to fair and transparent pay practices. We recognize that experience and impact can vary across senior engineering levels. The annual base salary for this position is expected to fall within the following ranges, depending on level, experience, and demonstrated technical depth:
- Level I (typically 4+ years of experience): [$98,000-$182,000 annual base salary]
- Level II (typically 7+ years of experience): [$119,000-$221,000 annual base salary]
It is most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role.
- Equity grants for all employees
- A 4% matching 401(k) program
- Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
- Monthly wellness stipend
- Paid parental leave
- A flexible vacation policy - we all work hard and take time when we need it
At Hi Marley, our culture is built on three core values that every employee embodies:
- Max Courage – We encourage our team, our customers, and their customers to dream big, try new ideas, and maximize impact by measuring risk.
- Be Humble – We lead with appreciation and promote a culture of humility, compassion, and openness to learn from anyone, anywhere.
- Ubuntu (“I am because we are”) – We believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose, we can achieve our fullest potential — together.
- A fun, lively startup culture that embraces creativity and innovation
- Core values-based leadership that guides our decision-making and daily interactions
- A culture of engagement, diversity, inclusion, and belonging — everyone’s voice matters
- Flexible, hybrid work environment that values balance and trust
- Ample opportunities to learn, take on new challenges, and make an impact in a fast-growing organization
- Meaningful work that directly supports our mission to help people and organizations communicate with empathy and clarity
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx
Top Skills
What the Team is Saying
What We Do
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
Why Work With Us
Our team is made up of people who care about each other and are passionate about what we do in and outside of work. We promote a culture of continuous learning, always seeking ways to be better for ourselves, our team and our customers. Creativity is encouraged and valued throughout the company and is paramount to our innovation.
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Hi Marley Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We thrive on teamwork and shared enthusiasm, which is why we are in the office for two days each week.
