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Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack.
The Role
As a Sales Development Representative, you will initiate conversations with key healthcare decision-makers, qualify new business opportunities, and utilize Salesforce to track progress, collaborating with the sales team to refine strategies.
Summary Generated by Built In
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.
ABOUT THE OPPORTUNITY
Artera is seeking a high-potential, hungry, and coachable Sales Development Representative (SDR) to be the future engine of our growth. This isn't just a job; it's a dedicated fast track designed to equip you with the fundamental skills needed to break into a high-earning, long-term sales career in the booming healthcare technology space.
You'll be on the front lines, acting as a strategic consultant, not just a cold caller, using advanced sales tools and techniques to connect with executives at top healthcare organizations. If you have the drive, we provide the mentorship, training, and promotion path to an Account Executive role.
This is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters. Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.
Responsibilities
- This role is about strategy, persistence, and honing the communication skills that separate top earners from the rest. You will...
- Own the Outreach Engine: Design and execute strategic, multi-channel outbound campaigns (phone, email, LinkedIn, video) to initiate conversations with key decision-makers (C-Suite, VPs) at major healthcare systems.
- Become a Qualification Expert: Rapidly research, identify, and deeply qualify new business opportunities to ensure high-quality pipeline development for our Account Executive team.
- Conduct Pre-Call Intelligence: Move beyond generic calls by performing in-depth research on prospects and accounts to tailor your messaging and prove you’ve done your homework.
- Drive Momentum & Insight: Utilize Salesforce daily to meticulously track progress, manage follow-up cadences, and provide critical market feedback to the leadership team.
- Collaborate and Iterate: Work shoulder-to-shoulder with Account Executives and Sales Leadership to constantly test new strategies, refine messaging, and participate in role-playing sessions that will sharpen your technique.
Requirements
- We are hiring for attitude, potential, and coachability. While a background in sales helps, a proven commitment to hustle and growth is what really matters.
- Educational Foundation: Bachelor’s degree, or 1-2 years of relevant experience in a fast-paced, customer-facing, or goal-oriented role (e.g., retail management, university fundraising, competitive sports, military service).
- Unstoppable Drive: Highly motivated and intrinsically driven with a strong desire to compete and achieve ambitious personal and professional goals.
- Exceptional Communicator: Possesses strong verbal and written communication skills with the confidence to professionally engage senior executives.
- Growth Mindset: Naturally curious, eager to learn cutting-edge sales methodologies, and receptive to direct coaching and feedback.
- Team-Centric Attitude: Excited to be part of a high-energy, collaborative in-office environment where team success is celebrated.
Bonus
- Previous exposure to B2B technology sales or internships.
- Familiarity with CRMtools like Salesforce or outreach automation platforms.
- Experience in high-volume cold calling or professional phone-based outreach.
- Interest or background in the rapidly evolving Healthcare or HealthTech industry.
Please only apply if you are able and willing to work out of our Santa Barbara HQ 5 days per week.
We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect from our interview process...
1. Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the SDR role, team structure, and our high-performance culture.
2. Writing Assignment (Self-Paced, 1 hour): A short, practical exercise designed to assess your written communication and strategic research skills—both are critical components of high-level outbound sales. We do not expect you to spend more than an hour on this.
3. On-site Interview with Mock Call (1 hour): The final stage, where you’ll meet the hiring manager and members of the sales team in our Santa Barbara office. This interview will be a deeper conversation focused on your motivation, sales mindset, and demonstrating your potential for rapid growth within the SDR function. You'll be asked to execute a short mock cold call to demonstrate your communication skills and coachability under pressure.
LOCATION
Artera HQ is in Santa Barbara, CA and for this role, we require 5 days per week in the office.
WORKING AT ARTERA
Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
Career development - Manager development cohorts, employee development funds
Generous time off - Company holidays, Winter & Summer break, and paid vacation time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to [email protected].
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.
What the Team is Saying
Nicole
VP of People
Reid
Director of Sales
Anav
Senior Staff Software Engineer
Artera Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes multiple medical plan options with $0 in‑network mental‑health visit co‑pays, alongside dental, vision, and family‑planning support. This breadth signals strong access and depth in core healthcare benefits.
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Parental & Family Support — Paid parental leave for all parents, post‑arrival meal support, childcare reimbursement during return‑to‑work, and a stated fertility credit indicate comprehensive family support. These elements cover both leave and practical transition needs.
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Leave & Time Off Breadth — Flexible, non‑accrual PTO and a paid sabbatical every five years provide meaningful time away from work. Company‑wide closures and sick time further expand recharge opportunities.
Artera Insights
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The Company
What We Do
Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. For more information, visit www.artera.io.
Why Work With Us
At Artera, you’ll work alongside a team of talented, hard-working people who are driven to improve healthcare. You will be challenged with complex projects and meaningful work – making your success at Artera all the more meaningful.
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Artera Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Santa Barbara HQ, Philadelphia and Budapest offices are currently hybrid. We also hire in LA-area, SF/Bay Area, Boston, Chicago, Denver, Seattle and Kansas City areas. We do not currently have offices there, but are looking to that in the future
Typical time on-site:
Not Specified
Santa Barbara, CA
United States
Budapest, HU
United States
United States
United States
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Philadelphia, PA
United States
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