Sales Development Representative (SDR) Team Lead

Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.

At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We're using advanced technology to help humans reach their full potential. At work and in life.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.

How you'll make an impact

As part of our international growth journey, we are looking for a new colleague to join as SDR (Sales Development Representative) Team Lead for our London-based UK Sales Team.

In this role, you will be leading a team of currently five Sales Development Representatives (SDRs). You will be reporting to our UK Sales Manager and will be responsible for fostering a positive, inclusive and results-oriented work culture.

What you'll do

• Devise and implement a winning outbound sales process for SDRs to achieve individual and team targets.
• Own the recruitment and onboarding programme for new team members, ensuring that new colleagues are set up for success.
• Own the SDR Team performance goals and revenue targets, ensuring the team achieves commercial success.
• Act as a hands-on leader with the ability to demonstrate live sales calls and objection handling techniques to ensure ongoing training and development for team members.
• Devise and deliver a first class SDR training programme, tracking individual development plans and follow up on the process.
• Review and monitor key data and metrics to measure the team's and individual performance.
• Ensure effective collaboration between the SDR and Account Executive Team.

What you'll bring with you

• A minimum of two years experience as SDR Team Lead or Senior SDR, with functional leadership of an SDR Team.
• Experience from a similar B2B SaaS sales role.
• Experience building and implementing sales best practices.
• Excellent communication skills and the ability to win your team's trust and respect.
• The ability to translate client need into appropriate activities for the team.
• The ability to manage your own time efficiently while prioritizing business needs.

At Planday, we offer you

• Benefits like pension, health insurance, inclusive support for new parents and generous vacation
• On top of your annual base salary, you are offered to be part of an Employee Share Plan
• Growth and progression opportunities – we want you to grow with us
• Strong social culture with lots of team and company activities
• Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
• Healthy work-life balance and autonomous approach to work. We trust in you and your abilities

Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say!). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.

At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.

As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.

All applicants will be considered for employment without attention to any personal characteristics.