Sales Development Representative

Posted 21 Days Ago
Be an Early Applicant
Cape Town, Western Cape, ZAF
In-Office
Junior
Fintech • Insurance • Financial Services
The Role
The Sales Associate at Ozow will drive new business, generate leads, conduct outreach, maintain CRM data, and collaborate with marketing and sales teams.
Summary Generated by Built In

Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions. 

More about this Ozow fantastic position 

As a Sales Development Representative, you will be at the forefront of our growth, driving new business opportunities and building a strong pipeline for our Sales team. This role is ideal for a driven, target-oriented individual looking to grow within a high-performance fintech environment. 

Your role and responsibilities 

You will  

  • Take ownership of your sales development targets and pipeline generation 
  • Demonstrate initiative in identifying new market opportunities and outreach strategies 
  • Collaborate with Account Executives and Marketing to optimise lead conversion 

Lead Generation & Prospecting  

  • Identify and qualify potential customers through outbound prospecting (calls, email, LinkedIn, etc.) 
  • Research target industries, companies, and key decision-makers 
  • Build and maintain a consistent pipeline of qualified leads aligned to business goals 

Pipeline Development & Qualification  

  • Engage inbound and outbound leads to assess fit based on defined criteria 
  • Conduct discovery conversations to understand customer needs and pain points 
  • Schedule high-quality meetings for the sales team with qualified prospects 

Sales Outreach & Engagement  

  • Execute high-volume outreach campaigns with personalised messaging 
  • Maintain consistent follow-ups to nurture prospects through early-stage funnel 
  • Continuously refine outreach strategies to improve connection and conversion rates 

Collaboration & Sales Enablement  

  • Work closely with Account Executives to ensure smooth handover of qualified opportunities 
  • Partner with Marketing to provide feedback on campaign performance and lead quality 
  • Share insights on market trends and customer feedback to inform go-to-market strategy 

CRM Management & Reporting  

  • Accurately log all activities, interactions, and pipeline updates in CRM (e.g., Salesforce/HubSpot) 
  • Track personal performance against targets (activities, meetings booked, conversion rates) 
  • Maintain clean and up-to-date prospect data 

Tool Utilization & Change Management  

  • Effectively utilise sales engagement and CRM tools to optimise productivity 
  • Adhere to internal sales processes, policies, and data management standards 
  • Adapt to new tools, systems, and processes introduced to improve sales efficiency 

Automation & AI  

  • Leverage automation tools to scale outreach and improve efficiency 
  • Utilise AI-driven insights to personalise messaging and prioritise leads 
  • Stay up to date with emerging sales technologies to continuously improve performance 

You are an ideal candidate if you have 

  • 1–3 years' experience in a sales, business development, or customer-facing role (preferably in fintech, SaaS, or payments) 
  • Proven track record in achieving or exceeding targets 
  • Strong communication and interpersonal skills 
  • Experience with CRM systems and sales engagement tools 
  • A proactive, resilient, and results-driven mindset 
  • Ability to thrive in a fast-paced, high-growth environment 

Your skills and competencies

  • You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. 
  • Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. 
  • A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day. 
  • You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit. 
  • Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. 
  • You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build. 
  • You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership. 
  • We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments. 
  • You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success. 

Interview process 

During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.  

In office perks 

  • Healthy breakfast, lunches and snacks
  • Monthly team connects 
  • On-site Barista 

Perks for South African based employees

  • Medical aid subsidy
  • Group Risk Insurance
  • Generous paid annual leave   
  • Birthday leave
  • Learning and Development opportunities 
  • Mentorship programme
  • Quarterly team building 
  • Community initiatives 
  • Access to cutting edge technology - Ozow Tech Stack

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards

Ready to be exceptional? Apply now! 

Keen to know more? 

Interested in joining our rocket ship?  

To find out more about life at Ozow, head over to our Careers Page here!

Skills Required

  • 1-3 years' experience in sales, business development, or customer-facing role
  • Proven track record in achieving or exceeding targets
  • Strong communication and interpersonal skills
  • Experience with CRM systems and sales engagement tools
  • A proactive, resilient, and results-driven mindset
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The Company
Cape Town
143 Employees
Year Founded: 2014

What We Do

Ozow is the future of payment as we know it. An oh-so (or Ozow) easy, automated and ultra-secure EFT solution that helps customers pay in just a few seconds, merchants can initiate Ozow payments through a variety of payment platforms, such as SMS, eCommerce, eBilling, QR Code and instore Point-of-Sale (POS). Through Ozow’s precise and secure system (that reduces the risk of charge-backs), merchants get real-time payments with instant transaction notifications and automated bank reconciliations. As no card is required for payment, their products are also more widely available, resulting in less abandoned carts, increased sales and more happy customers. Furthermore, merchants enjoy transaction fees as low as 1,5%, with no monthly costs, setup fees, or minimum charges, enabling them to save their money. As an added bonus, merchants processing up to R1m per month can use Ozow for free in their first year, no strings attached. Ozow is committed to financial inclusion on a continent where many people are disenfranchised by a lack of payments options. Furthermore, Ozow is committed to making it affordable for smaller businesses to take their trade to a wider audience, and to ensure that if traditional payment methods are unavailable, merchants don’t suffer. To date, Ozow has processed over a billion transactions, and has processed a combined value exceeding R5 billion. Ozow is bringing commerce to a wider audience, promoting financial inclusion and innovating for our customers. Paying with us is Ozow easy, Ozow fast and Ozow trusted

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