Jobs at Ozow

The Product Manager will lead product direction for Payments Fraud & Risk Solutions, balancing growth, risk management, and regulatory requirements through effective product capabilities and collaboration with various teams.

Provide contract drafting/review, regulatory research and compliance support, assist licence applications and filings, maintain legal records and templates, advise on commercial risk, and collaborate with stakeholders to support product launches and ongoing payments regulation compliance.

The Accounts Administrator supports banking, debtors, and creditors administration, maintains financial documents, and ensures compliance in finance operations.

Lead QA efforts combining manual and automated testing. Create and execute test plans, map requirements to test cases, automate tests, perform functional, regression and performance testing, manage testing across the SDLC, produce test specifications and reports, ensure version control, and mentor junior team members.

Provide technical support to customers and external developers integrating with Ozow, troubleshoot logs and API integrations using tools like Postman, use remote desktop and help desk software, adhere to SLAs, work shifts for 24/7 coverage, escalate to engineering as needed, and maintain security and compliance standards.

Frontline customer support role resolving payment-related queries across voice, email, chat and WhatsApp. Maintain SLAs, achieve CSAT/NPS targets, log interactions in Salesforce, escalate complex issues, and feed product/process insights to internal teams. Work 24/7 rotating shifts, follow compliance and regulatory requirements, and use AI-assisted tools and omni-channel platforms to improve resolution speed and quality.

As a Software Engineer at Ozow, you will design, develop, maintain, and troubleshoot innovative digital payment solutions while collaborating with cross-functional teams in an Agile environment.

As a Senior Software Engineer at Ozow, you will develop high-quality software solutions, drive process improvements, engage in code reviews, and collaborate with cross-functional teams using modern technologies.

As a Senior Data Engineer, you'll design and maintain data architectures, build robust data pipelines, ensure data quality, and support analytics initiatives, while mentoring junior engineers and collaborating with cross-functional teams.

The Sales Associate at Ozow will drive new business, generate leads, conduct outreach, maintain CRM data, and collaborate with marketing and sales teams.

The Commercial Growth Associate will drive growth in SME merchants through data-driven initiatives, enhancing product adoption, and optimizing merchant engagement and retention.

As a Commercial Activation Specialist, you will ensure newly onboarded merchants activate on the Ozow platform, drive engagement, track performance metrics, and optimize the activation strategy while collaborating with internal teams.