The Role
The Sales and Operations Executive is responsible for acquiring new clients, maintaining relationships, and improving operational efficiency in logistics and freight.
Summary Generated by Built In
Our client, who is in the logistics and freight industry, is seeking a Sales & Operations Executive to join their growing team. The Sales & Operations Executive will be responsible for driving new business acquisition while supporting the core operational needs of the business. This includes identifying and securing high-value clients, managing key accounts, improving operational efficiency, and contributing to cost reduction efforts. The ideal candidate is competent, commercially minded, a strong relationship builder, and eager to learn and grow within a specialized industry.
Responsibilities:
• Actively prospect and acquire new high-value clients for the company's air freight, sea freight and logistics services.
• Build and maintain strong, long-term relationships with existing and new clients.
• Support day-to-day operational functions to ensure smooth service delivery.
• Identify and implement opportunities to improve business efficiency and reduce operational costs.
• Develop a strong understanding of the company's service offerings, including the import and export of specialized cargo such i.e spare parts, aircraft parts and all general cargos.
• Coordinate internally across relevant departments to support both sales and operational processes.
• Prepare sales proposals, quotations, and service agreements and follow through to deal closure.
• Monitor industry trends and competitor activity to identify new business opportunities.
• Provide after-sales support and ensure ongoing client satisfaction.
• Ensure compliance with international trade regulations and company policies.
• Ensure accurate billing.
Requirements
• Diploma or Degree in Sales, Business Administration, Logistics, Supply Chain, or a related field.
• Proven experience in a sales and/or operations role, preferably within the logistics and freight industry.
• Strong communication, negotiation, and interpersonal skills.
• Commercially driven with the ability to acquire and retain high-value clients.
• Understanding of freight operations, including import and export processes, is an advantage.
• Ability to work independently, manage priorities, and meet deadlines.
• Well organized with the ability to attend and manage virtual meetings during the initial remote working period.
• Self-motivated, results-oriented, and eager to grow within the business.
• Proficiency in MS Office and relevant operational or CRM tools.
• Ability to transition to an on-site working arrangement upon completion of office setup.
Skills Required
- Diploma or Degree in Sales, Business Administration, Logistics, Supply Chain, or a related field
- Proven experience in a sales and/or operations role, preferably within logistics and freight
- Strong communication, negotiation, and interpersonal skills
- Understanding of freight operations, including import and export processes
- Proficiency in MS Office and relevant operational or CRM tools
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The Company
What We Do
Shugulika Africa Limited is a quality service provider with over 12 years of industry experience, specializing in recruitment, headhunting, HR consulting, training, payroll services, and other HR services.
