Job Purpose
The Human Resources Officer will provide day-to-day HR support and ensure the effective delivery of HR services to clients and internal staff. The role is responsible for recruitment, employee relations, HR administration, and compliance with labor laws.
Responsibilities
Recruitment & Selection
- Assist in recruitment, selection, and onboarding of staff as required.
- Maintain a talent database and support headhunting when required.
HR Administration
- Prepare and maintain employee records.
• Prepare HR-related reports and maintain accurate employee records.
• Support the development and implementation of HR policies, procedures, and best practices in compliance with Tanzanian labor laws
Employee Relations
- Act as a first point of contact for employee inquiries and concerns.
• Assist in organizing employee engagement and wellness activities.
• Advise management and clients on labor relations issues, including disciplinary actions, grievance handling, and conflict resolution.
• Stay updated with changes in labor laws and provide training or updates to management and employees.
Performance Management and Training
- Support the implementation of performance appraisal systems.
- Monitor employee performance and assist in addressing performance gaps.
- Assist in identifying training needs and coordinating staff training programs.
Stakeholder Support - Provide HR services and advisory support to clients.
- Maintain strong client relationships by ensuring timely delivery of HR solutions.
- Assist in HR projects and initiatives tailored to client needs.
Requirements
- Bachelor’s degree in human resource management, Business Administration, Law, or related field.
- Minimum 3 years’ proven experience in HR roles.
- Solid understanding of Tanzanian labour laws and HR best practices.
- Experience in handling labor relations, conflict resolution, and disciplinary procedures.
- Proficiency in MS Office (Word, Excel, PowerPoint); HR software knowledge is an added advantage.
- Strong interpersonal and communication skills.
Skills Required
- Bachelor's degree in Human Resource Management, Business Administration, Law, or related field
- Minimum 3 years proven experience in HR roles
- Solid understanding of Tanzanian labour laws and HR best practices
- Experience handling labor relations, conflict resolution, and disciplinary procedures
- Proficiency in MS Office (Word, Excel, PowerPoint)
- HR software knowledge
- Strong interpersonal and communication skills
What We Do
ITM Tanzania Limited is a leading Human Capital Development and Business Solutions Company providing comprehensive services including human resource outsourcing, recruitment, placement, talent acquisition, professional training, capacity building, and HR advisory. Incorporated in 2018, the company offers tailored industry solutions and support to help organizations reach their objectives efficiently, leveraging local expertise and a global perspective.
