Ready to join a team that's all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task-it's a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what's possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results-for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We're committed to building an inclusive workplace where everyone feels valued and supported. If you're looking for a place to match your passion with purpose-and where every day you can make an impact-you'll find it here.
We are seeking a Sales Administrator to join our team. This is a hybrid opportunity based out of our Waltham, MA office.
Job Summary
The Sales Administrator plays a key role in the quote-to-cash process, supporting the sales organization by ensuring accuracy and efficiency in quote creation and order submission. This position is part of the Revenue Operations team and serves as a critical connector between Sales, Deal Desk, and Order Management. This is an entry-level role designed for individuals early in their careers who are detail-oriented, process-driven, and eager to learn the business. The Sales Administrator will gain exposure to the full revenue lifecycle and develop foundational experience in sales operations, order management, and commercial execution.
Duties and Responsibilities
- Manage and maintain sales opportunities and quotes within CRM and quoting systems.
- Generate accurate quotes aligned with pricing policies, approval workflows, and deal structures.
- Review and validate quotes and order documentation for accuracy, compliance, and completeness.
- Ensure timely delivery of quotes and orders to sales teams and customers.
- Collaborate with Order Management, Sales, and Deal Desk to resolve discrepancies and submission issues.
- Partner cross-functionally with Finance and Operations to support the quote-to-cash process.
- Support end-of-quarter activities and ensure efficient order turnaround.
- Contribute to continuous improvement through team meetings, feedback, and operational projects.
- Other duties as assigned and required.
Qualifications
- Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
- 0-2 years of relevant experience (internships or entry-level operations experience preferred).
- Experience with CRM or quoting tools (e.g., Salesforce, CPQ systems) is a plus.
- Strong attention to detail with a focus on accuracy and process compliance.
- Excellent organizational skills and ability to manage multiple tasks under deadlines.
- Effective communicator with the ability to collaborate cross-functionally.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with CRM systems preferred.
- Analytical and curious mindset - eager to understand systems, workflows, and data.
- Self-starter who demonstrates ownership, initiative, and a willingness to learn.
This position offers a total compensation range of $75,000.00 to $85,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This range represents the high and low end of Imprivata's compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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What We Do
For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation. At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.
Why Work With Us
At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.
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Imprivata Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.
