Duties and Responsibilities:
- Bridge the gap between clinical and IT personnel through on-site visits, telephone conversations, virtual platform conferences and electronic mail.
- Maintain professional knowledge of relevant federal, state, and organizational (DEA, FDA, Department of Health, Boards of Pharmacy, Nursing, Medicine, and The Joint Commission/TJC) regulations relating to controlled substance management and diversion activities.
- In a healthcare setting, familiarity with the clinical processes associated with monitoring-controlled substance handling and the audits for compliance.
- Assist with the design, implementation, deployment, service and support of Imprivata technology products with a primary focus on optimizing clinical workflows with the support of training materials and resources provided by Imprivata.
- Attend or assist presentations at appropriate information technology or medical trade shows, conferences, and forums.
- Establish solid relationships with the key people in the assigned accounts and with all territory team members.
- Willingness to travel and work on-site at various hospitals and other locations as needed on average of three days per week. Experiences will include interfacing with both IT and clinical leadership and staff.
- Other duties as assigned and required.
Qualifications:
- A nursing diploma/degree is preferred, or equivalent clinical experience.
- Expertise in clinical workflows and credibility in the clinical setting.
- 3+ years’ experience in major acute care hospital, hospital technology and ambulatory settings. (Inpatient floors, intensive care units, emergency departments, operating room, anesthesia, labor and delivery, radiology, and outpatient/ambulatory settings.)
- Ability to translate clinical workflow terminology and processes into laymen’s terms.
- Exemplary communication skills and the ability to network with customers, prospects, business partners, and members of the Imprivata team.
- Highly organized with excellent attention to detail, time management, organizational and decision-making skills.
- Ability to work autonomously and collaboratively in a globally directed manner.
- Familiarity with current healthcare policy and regulations.
- Familiarity with product management and the software development life cycle is preferred but not necessary.
This position offers a salary range of $85,000.00 to $140,000.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This salary range represents the high and low end of Imprivata’s salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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What We Do
For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation. At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.
Why Work With Us
At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.
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Imprivata Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.

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