Sales Account Manager

About Smiths Interconnect:

Smiths Interconnect, is a global leader in the design and manufacture of high-performance interconnect solutions. Our products are used in mission-critical applications across industries such as aerospace, defense, telecommunications, and industrial markets. At Smiths Interconnect, we are committed to innovation, quality, and providing cutting-edge solutions that connect the world’s most demanding systems.

Smiths Interconnect is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, to help create a safer, more efficient and productive, and better-connected world across four global markets: energy, security & defense, space & aerospace and general industrial. Listed on the London Stock Exchange, Smiths employs c.16,000 colleagues in over 50 countries. 

Responsible for direct sales of Smiths Interconnect’s Semiconductor and Test products to an assigned set of existing and prospective customers. Customers will include both local and globally managed accounts. Manage client relationships within the region/area of business and be the focal point of contact for the customers in the region. The Account Manager will work closely with the Field Application Engineering and Customer Service teams, oversee delivery of products and services in the region and ensure the highest levels of customer satisfaction. Work and coordinate with other Semi Sales managers to ensure the consistent, cost effective and efficient response to customer needs.

Responsibilities:

• Develop and deliver the regional sales growth plan by expanding business with existing accounts and prospecting to win new accounts
• Identify customer needs and work with Marketing to drive new product roadmap, development, release, and adoption with lead customers
• Prepare regional revenue forecasts and support Sales Director Semi with budget preparation and planning.
• Promote and sell the products and capabilities of Smiths Interconnect in the region.
• Develop, maintain and distribute key performance indicators, as they apply to the sales effectiveness and customer satisfaction by utilizing and managing a CRM system.
• Develop high levels of customer intimacy, including management of Smiths senior management relationships with key customer contacts
• Support trade shows, technical conferences, and industry events, perform additional sales-related duties as requested by management.

Technical Knowledge, Skills and Abilities:

• Minimum of Bachelor’s Degree or four-year technical degree
• Experience in the Interconnect industry strongly preferred
• Minimum of 5 years direct field sales experience
• Ability to travel up to 50% (when restrictions are lifted)
• Demonstrated ability to absorb and communicate technical information
• Organize customer visits (virtual for the moment).travel and daily activities
• US Citizen or permanent resident (ITAR compliance) for necessary accounts

Travel %: 50%

Security: Please State if US Citizen or permanent Resident Required

Other Requirements:

• Ability to communicate complex technical concepts in verbal and written form using the English language.
• Frequently required to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand, walk, sit and talk or hear.
• Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Travel for internal business needs (prototyping/training), supplier, and customer visits (travel < 10%)

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)