Room Attendant - Full Time - DoubleTree by Hilton Boston Downtown

Posted 3 Days Ago
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Boston, MA, USA
In-Office
Entry level
Events • Food • Travel • Hospitality • Hotels & Resorts
Come for the job, stay for your career.
The Role
Cleans and maintains assigned hotel guest rooms, including bedrooms and bathrooms; replenishes linens and amenities; performs deep cleaning and turn-down service; transports housekeeping supplies; disposes of waste; and responds promptly and courteously to guest requests while maintaining Hilton’s standards for quality, productivity, dependability, and customer service.
Summary Generated by Built In

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

-Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming

-Change and replenish bed linens, towels and guest amenities, as needed

-Perform deep cleaning tasks, as needed

-Stock, maintain and transport housekeeping supply cart on a daily basis

-Dispose of trash and recyclables

-Respond to special guest requests in a timely, friendly and efficient manner

-Perform guest turn down service, as needed

 

Qualifications

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability


Skills Required

  • Hospitality and exceptional guest service
  • Integrity and ownership of actions and decisions
  • Teamwork
  • Quality and productivity
  • Dependability
  • Customer focus
  • Adaptability

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — The Go Hilton travel program offers up to 110 discounted nights per year, with employee room rates as low as $40 and additional friends-and-family and on‑property dining discounts. Select programs like Thrive Sabbatical and Thrive Reset provide paid time off with stipends for personal goals or recharge.
  • Retirement Support — The U.S. 401(k) match is 100% on the first 3% of pay plus 50% on the next 2%, enabling up to a 4% employer match when contributing 5%. This delivers a clear, formula-based boost to long‑term savings.
  • Parental & Family Support — New parents receive four weeks of fully paid parental leave, with birthing parents receiving an additional eight weeks for a total of 12 weeks. Adoption assistance and caregiving support resources are also available.

Hilton Insights

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The Company
HQ: McLean, VA
500,000 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.

Why Work With Us

Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.

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Hilton Offices

OnSite Workspace

With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.

Typical time on-site:
Company Office Image
HQMcLean Corporate Headquarters
U.S. Regional Office - Memphis
Middl East & Africa Regional Headquarters - Dubai
APAC Regional Headquarters - Singapore
U.S. Regional Office - Dallas
Europe Regional Headquarters - Watford
Learn more

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