Room Attendant - Conrad Singapore Orchard

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Your meticulous attention to detail and commitment to excellence will help create an unforgettable experience for our guests. As a Room Attendant, you’re not just ensuring the cleanliness of guest rooms – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

As a Room Attendant, you will be responsible for performing the following tasks to the highest standards:

• To follow payroll and sign in and out procedures.
• To understand the work report and know how to utilize relevant applications e.g Inigma during shift.
• To ensure trolley is adequately and properly stocked.
• To clean, dust, sanitize and supply (including amenities) all guest rooms (including bathrooms) assigned daily, according to procedures.
• To make a bed and vacuum the floors in a guest room.
• To turn down and supply (turn down amenity) all guest rooms assigned daily, according to procedures.
• To properly use all cleaning supplies and equipment.
• To update completed guestrooms through Inigma
• To handle “Do Not Disturb” and “Double Lock” room in accordance to procedure.
• To keep corridors clean, neat, and free of litter in all assigned areas.
• To clean and maintain the pantry in a tidy, neat and orderly manner.
• To remove when necessary room service trays and trolleys to service area.
• To maintain par established in all guest room for linens and supplies.
• To assume possession of hotel keys during a shift and keep them secure.
• To observe uniform and dress standards on a daily basics.
• To offer any assistance possible to guests.
• To report to Security office on any valuables found in guestrooms.
• To report any maintenance deficiencies of guestrooms, corridors or service areas.
• To respond properly to any hotel emergency or safety situation.
• Able to perform other tasks or projects as assigned by supervisors or management.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Ability to communicate effectively in English, both verbally and in writing, to meet the requirements of the role.
• Demonstrates a positive and service-oriented approach when interacting with guests.
• Ability to work independently, take initiative, and manage assigned responsibilities.
• Willingness to work varied shifts, including weekends and public holidays, based on operational requirements.
• Ability to work effectively and collaboratively as part of a team.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.