Reservations & Revenue Executive

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2 Locations
In-Office or Remote
Travel
The Role

Additional Information: This hotel is owned and operated by an independent franchisee, STE Le Palais Paysan SARL. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary
 
The Reservations & Revenue Executive is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals.
 
Key Responsibilities
 
Revenue & Inventory Management
•Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability.
•Maintain accurate and up-to-date reservation system information at all times.
•Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels.
•Execute sales and revenue strategies within reservation and sales systems.
•Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner.
 
Reporting & Forecasting Support
•Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue.
•Assist the Director of Revenue with weekly and monthly forecasting activities.
•Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings.
Reservations & Customer Service
•Process all reservation requests, modifications, and cancellations accurately and efficiently.
•Drive customer loyalty by delivering service excellence throughout every guest interaction.
•Accommodate, document, and follow up on special guest requests.
•Answer guest inquiries regarding room types, rates, hotel facilities, and services.
•Apply effective upselling and sales techniques to maximize revenue opportunities.
•Input, access, and manage data accurately within the reservation system.
•Ensure correct reservation coding, rate application, and room type designation.
 
Training & Collaboration
•Provide regular reservations system and process training for Front Office associates.
•Work closely with Front Office, Sales, and Revenue teams to achieve revenue and reservations objectives.
•Actively solicit and manage reservations-related sales opportunities to meet or exceed sales targets.
 
 
Qualifications & Skills
 
Required
•Proven experience in Front Office and/or Reservations within a hotel environment.
•Strong sales and revenue optimization skills.
•High level of attention to detail and accuracy.
•Advanced knowledge of Opera PMS.
•Excellent communication and customer service skills.
•Strong analytical and reporting skills.
 
Preferred
•Experience working with Marsha and Empower Reservations systems.
•Experience with the One Yield RMS (or similar, if no Marriott experience)
•Basic knowledge of MarRFP or similar platforms (e.g., Lanyon).
•Familiarity with One Source and CVENT.
•Previous exposure to revenue management or distribution environments.
 
Personal Attributes
•Results-driven with a strong commercial mindset.
•Organized, proactive, and able to manage multiple priorities.
•Team player with the ability to collaborate across departments.
•Guest-focused with a passion for service excellence.
 
Local contract. 7000-9000

This company is an equal opportunity employer.

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About the TeamThe Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International  Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International  and has not been reviewed or approved by Marriott International .

  • Retirement Support Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
  • Healthcare Strength Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
  • Wellbeing & Lifestyle Benefits Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.

Marriott International  Insights

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The Company
HQ: Washington, DC
185,619 Employees

What We Do

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

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