Research Manager

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Artificial Intelligence • Productivity
Augment Market Research Operations
The Role
Own primary market research quality end to end, including questionnaire design, sampling, survey and data QA, insights reporting, and presentation development. Serve as the research methodology expert for Product, Engineering, and AI teams. Evaluate research tools and prototypes, provide structured feedback, and train researchers and technical teams on research standards, methodological quality, and edge cases.
Summary Generated by Built In
About Metaforms

Metaforms is redefining how market research gets done. Our AI platform helps the world's leading research agencies — Dynata, Savanta, Borderless Access — scale 10x faster without sacrificing quality, automating survey programming, data processing, and project management.

  • 1,000+ surveys processed monthly

  • Serving Fortune 500 companies

  • Backed by $9M Series A, scaling fast

The Role

We're hiring a Research Manager who lives and breathes primary research — someone who can pick up a business problem and turn it into a sharp questionnaire, then turn the data back into an insights report a client actually acts on.

You'll own research quality end-to-end at Metaforms: designing and reviewing questionnaires, sense-checking data, and building reports that hold up to client scrutiny. You'll also be the research conscience for our product and engineering teams — making sure the AI we build actually reflects how good research gets done, not a shortcut version of it.

What You'll Do
  • Design questionnaires from a brief: objectives, sampling plan, screener logic, scale choice, routing — the full craft, not just clean-up

  • Review and QA questionnaires and data for methodological soundness (bias, leading questions, sampling issues, logic errors)

  • Turn survey data into insights reports and decks that make a clear, defensible argument — not just banner tables

  • Be the domain expert other teams call on for “is this research right” — Product, Engineering, AI teams included

  • Partner with Product & Engineering to make sure AI-powered research tools (auto-programming, auto-tabbing, auto-reporting) meet the bar a good researcher would hold them to

  • Test and give structured feedback on new tools/prototypes before they ship

  • Train and calibrate other researchers and tech teams on research standards and edge cases

What We're Looking For

Core

  • 5+ years in market research, with real ownership of questionnaires and insights reports — not just fielding or coordination

  • Strong grounding in questionnaire design, sampling, and methodology

  • Can independently write an insights report that tells a story, not just describe charts

  • Sharp eye for what's wrong with a survey or a dataset

  • Comfortable being the person who says "this isn't good research" to a client or a product team

Bonus

  • Experience working alongside survey programmers / DP teams

  • Hands-on with Excel, PowerPoint, and a BI/viz tool (Tableau, Power BI, Displayr, Crunch.io)

  • Curiosity about how AI changes research ops — not required to be technical, just not allergic to it

Why Join Metaforms
  • Work at the frontier of AI-powered market research

  • Your research judgment directly shapes the product, not just a project

  • Zero-bureaucracy culture — speed, quality, customer impact

  • Series A funded, scaling fast

Benefits
  • Full family health insurance

  • $1,000 USD/year for skill development

  • Dedicated mentor/coach support

  • Free lunch & dinner at office

  • Monthly food/snacks allowance

Skills Required

  • 5+ years of experience in market research with ownership of questionnaires and insights reports
  • Strong grounding in questionnaire design, sampling, and research methodology
  • Ability to independently write insights reports that tell a clear story rather than merely describe charts
  • Strong quality-control skills for identifying problems in surveys and datasets
  • Ability to challenge clients or product teams when research quality is insufficient
  • Experience working alongside survey programmers or data processing teams
  • Hands-on experience with Excel, PowerPoint, and a business intelligence or visualization tool such as Tableau, Power BI, Displayr, or Crunch.io
  • Curiosity about how AI changes research operations
Am I A Good Fit?
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The Company
HQ: Bengaluru , Karnataka
38 Employees
Year Founded: 2023

What We Do

Metaforms is the AI platform that helps market research agencies operate smarter, and win more business. We've built AI Agents that get your business; learning your exact standards, integrating with your tools, and augmenting your team's capabilities across every research workflow. • Generate survey code with AI • Process data with intelligent flagging • Respond to RFPs faster with automated structuring • Coordinate vendors with smart routing • Conduct voice research with AI moderation The result? Agencies win more business. Handle exponentially more projects. Scale without the complexity or quality trade-offs. Trusted by world's leading agencies; Metaforms is defining the future of market research.

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