Senior Research Manager – Mixed Methods

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
AdTech • Marketing Tech • Software
The Role
Lead mixed-methods consumer research for clients: design studies, run qual and quant fieldwork, synthesize data into strategic, story-driven insights, manage projects end-to-end, and mentor junior researchers while serving as primary client contact.
Summary Generated by Built In
The purpose of this role is to develop best in class strategies and management of all Research and Survey Analytics activity on assigned clients, to manage and develop the team and serve as a point of escalation as needed.

Job Description:

Job Description

Job Description – Senior Research Manager – Mixed Methods

Experience: 10-12 Years in consumer research / insights

Location: Bangalore work from office, work from client office, hybrid

Key Skills and Responsibilities (non-technical):

  • Understanding and sharing user perspectives to interpret both qualitative narratives and quantitative behaviors.

  • Drawing out nuanced insights during interviews, focus groups and while interpreting survey feedback.

  • Synthesizing large datasets and complex qualitative inputs into clear, actionable insights.

  • Challenging assumptions, validating findings, and ensuring methodological rigor across mixed methods.

  • Building capability in mixed methods approaches within the team.

  • Connecting research outcomes to client objectives, market realities, and strategic decision‑making.

  • Building trust with clients, internal stakeholders and cross‑functional teams.

  • Partnering effectively with analysts, designers, product managers, and other researchers.

  • Maintaining clear communication during project briefings, updates, and post‑study discussions.

  • Making insights accessible and persuasive through clear narratives and visuals.

  • Proactively addressing issues to ensure smooth project closure.

  • Driving alignment on research strategies and recommendations.

  • Sharing ideas, fostering collaboration, and encouraging innovation in research practices.

Key Skills and Responsibilities – Technical:

  • Experienced market research professional with 10-12 years of experience in qualitative and quantitative research fields across multiple categories and geographies.

  • Skills to analyze and synthesize both qualitative and quantitative data, turning complex research into clear, strategic recommendations

  • Ability to strategically decode consumer needs, synthesizing complex ideas and communicating the same through the art of storytelling.

  • Competence in stakeholder management and fostering collaboration across functions to arrive at actionable solutions in time bound projects.

  • Leading primary research through interviews, usability testing, diary studies, ethnography, surveys, journey mapping, and prototype evaluations to uncover actionable user insights.

  • Translating numbers and narratives into compelling stories that resonate with stakeholders.

  • Guide the customer on the appropriate research strategy that addresses their business objectives.

  • Design the discussion guide / questionnaire / research framework.

  • Analyse the information and create insights / synthesize findings.

  • Create reports in PowerPoint, Google Slides

  • Design proposals / pitches for client studies.

  • Be the key point of contact for the client.

  • Manage the overall project end to end.

  • Guiding junior researchers across qual and quant projects.

Location:

Bengaluru

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Skills Required

  • 10-12 years experience in consumer research/insights
  • Expertise in mixed methods (qualitative and quantitative) research design and execution
  • Ability to analyze and synthesize qualitative and quantitative data into actionable insights
  • Proven storytelling and presentation skills to translate research into strategic recommendations
  • Experience leading primary research: interviews, focus groups, usability testing, diary studies, ethnography, surveys, journey mapping, prototype evaluations
  • Design discussion guides, questionnaires, and research frameworks
  • Stakeholder management and client-facing experience; act as key point of contact
  • Create reports and presentations in PowerPoint and Google Slides
  • End-to-end project management of research engagements
  • Ability to build team capability and guide junior researchers across qual and quant projects
  • Design proposals and pitches for client studies
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The Company
HQ: London
6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

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