Research Manager

Reposted 3 Days Ago
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Ramakka Block, Jaya Mahal, Bangalore, Karnataka, IND
In-Office
Senior level
AdTech • Marketing Tech
The Role
Lead research and survey analytics for assigned clients, develop service-line strategy and MIS, prepare for client reviews, prevent and manage escalations, drive proposals and business growth, implement quality improvement and automation initiatives, monitor competitors, and coach and develop team members.
Summary Generated by Built In
The purpose of this role is to develop best in class strategies and management of all Research and Survey Analytics activity on assigned clients, to manage and develop the team and serve as a point of escalation as needed.

Job Description:

Key responsibilities:
Contributes towards developing the business strategy of the service line/function by developing "team/unit” business plan and cascading to reporting teams. Develops and participates in reviews and improvement of 'team/unit' performance MIS.
Undertake necessary preparation for client reviews or support the functional head in preparation for client reviews. Is proactive and systematic to avoid client escalations / issues and promptly resolve and/or appropriately channel any escalations. Leads or assists in developing proposals, requisite services or solutions to increase business from existing clients in conjunction with the account manager
Actions and implements various strategic initiatives such as quality improvement/measurement, automation etc. Contributes in ensuring current service offerings are continuously upgraded with innovative solutions that are market oriented and enable the function to continuously climb the value chain
Stay abreast of relevant competitor information and share it with the corporate planning team and other teams as applicable
Develops and coaches team members.

Location:

DGS India - Bengaluru - Manyata N1 Block

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

dentsu Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.

  • Parental & Family Support Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
  • Leave & Time Off Breadth Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
  • Retirement Support A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.

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The Company
HQ: Minato
15,492 Employees

What We Do

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next

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