Senior Research Manager – Mixed Methods

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
AdTech • Marketing Tech
The Role
Lead mixed-methods research for clients, designing and running qual and quant studies, synthesizing findings into strategic, client-facing recommendations, managing projects and mentoring junior researchers.
Summary Generated by Built In
The purpose of this role is to develop best in class strategies and management of all Research and Survey Analytics activity on assigned clients, to manage and develop the team and serve as a point of escalation as needed.

Job Description:

Job Description

Job Description – Senior Research Manager – Mixed Methods

Experience: 10-12 Years in consumer research / insights

Location: Bangalore work from office, work from client office, hybrid

Key Skills and Responsibilities (non-technical):

  • Understanding and sharing user perspectives to interpret both qualitative narratives and quantitative behaviors.

  • Drawing out nuanced insights during interviews, focus groups and while interpreting survey feedback.

  • Synthesizing large datasets and complex qualitative inputs into clear, actionable insights.

  • Challenging assumptions, validating findings, and ensuring methodological rigor across mixed methods.

  • Building capability in mixed methods approaches within the team.

  • Connecting research outcomes to client objectives, market realities, and strategic decision‑making.

  • Building trust with clients, internal stakeholders and cross‑functional teams.

  • Partnering effectively with analysts, designers, product managers, and other researchers.

  • Maintaining clear communication during project briefings, updates, and post‑study discussions.

  • Making insights accessible and persuasive through clear narratives and visuals.

  • Proactively addressing issues to ensure smooth project closure.

  • Driving alignment on research strategies and recommendations.

  • Sharing ideas, fostering collaboration, and encouraging innovation in research practices.

Key Skills and Responsibilities – Technical:

  • Experienced market research professional with 10-12 years of experience in qualitative and quantitative research fields across multiple categories and geographies.

  • Skills to analyze and synthesize both qualitative and quantitative data, turning complex research into clear, strategic recommendations

  • Ability to strategically decode consumer needs, synthesizing complex ideas and communicating the same through the art of storytelling.

  • Competence in stakeholder management and fostering collaboration across functions to arrive at actionable solutions in time bound projects.

  • Leading primary research through interviews, usability testing, diary studies, ethnography, surveys, journey mapping, and prototype evaluations to uncover actionable user insights.

  • Translating numbers and narratives into compelling stories that resonate with stakeholders.

  • Guide the customer on the appropriate research strategy that addresses their business objectives.

  • Design the discussion guide / questionnaire / research framework.

  • Analyse the information and create insights / synthesize findings.

  • Create reports in PowerPoint, Google Slides

  • Design proposals / pitches for client studies.

  • Be the key point of contact for the client.

  • Manage the overall project end to end.

  • Guiding junior researchers across qual and quant projects.

Location:

Bengaluru

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Skills Required

  • 10-12 years in consumer research / insights
  • Experience in both qualitative and quantitative research methods
  • Proven ability to analyze and synthesize qualitative and quantitative data into actionable insights
  • Experience leading primary research: interviews, usability testing, diary studies, ethnography, surveys, journey mapping, prototype evaluations
  • Design discussion guides, questionnaires, and research frameworks
  • Create reports and presentations in PowerPoint and Google Slides
  • Stakeholder management and client-facing experience; act as key point of contact
  • Manage research projects end-to-end and ensure methodological rigor
  • Experience mentoring or guiding junior researchers across qual and quant projects
  • Ability to translate findings into strategic recommendations and compelling storytelling

dentsu Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.

  • Parental & Family Support Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
  • Leave & Time Off Breadth Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
  • Retirement Support A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.

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