Regulatory Review Unit, Senior Associate

Location Designation: Hybrid - 3 days per week
Job Title: SENIOR ASSOCIATE
Location Designation: Hybrid - 3 day per week
Regulatory Review Unit, Senior Associate
New York Life Insurance Company ("New York Life") is the largest mutual life insurance company in the United States. Founded in 1845 and headquartered in New York City, New York Life reported 2025 operating earnings of $3.6 billion. Total assets under management at year-end 2025 were $892 billion.
New York Life holds the highest financial strength ratings currently awarded to any U.S. life insurer from all four major rating agencies: A.M. Best (A++), Fitch Ratings (AAA), Moody's Investors Service (Aa1), and S&P Global Ratings (AA+). (Ratings as of October 2026.)
Financial strength, integrity, and humanity-the values upon which New York Life was founded-have guided the company's decisions and actions for more than 180 years.
Role Overview:
New York Life's Regulatory Review Unit within the Corporate Compliance Department is seeking an experienced Senior Associate to manage regulatory reporting, disclosure obligations, and regulatory inquiries and examinations from FINRA, the SEC, and state insurance and securities regulators. The individual will evaluate complex regulatory matters and determine applicable reporting and disclosure obligations. The role requires sound judgment, attention to detail, and effective collaboration with Compliance, the Office of General Counsel, business partners, Agents, and Field Managers.
What You'll Do:

• Review and analyze customer complaints, arbitrations, civil litigation, regulatory actions, criminal matters, bankruptcies, judgments, liens, and terminations to determine reporting and disclosure obligations under Forms U4 and U5, FINRA Rule 4530, and state requirements.
• Evaluate written and oral customer communications to determine whether the communication constitutes a customer complaint and whether any reporting obligation applies under Forms U4 and U5, FINRA Rule 4530, and state requirements.
• Coordinate, prepare, review, and ensure the accurate and timely submission of required regulatory filings and amendments under Forms U4 and U5, FINRA Rule 4530, and state requirements; maintain appropriate documentation supporting regulatory reporting determinations.
• Prepare and submit quarterly customer complaint filings required under FINRA Rule 4530(d).
• Manage regulatory inquiries and examinations, including preparing and submitting responses to FINRA Rule 8210 requests, and coordinating related follow-up to ensure timely, accurate, complete, and consistent regulatory responses.
• Monitor deadlines for regulatory inquiry responses and for filings under Forms U4 and U5, FINRA Rule 4530, and state requirements; coordinate extension requests when appropriate and promptly escalate potential delays, deficiencies, or late filings.
• Work with business units, Operations, and the Office of General Counsel to obtain responsive documents and information in a timely manner.
• Provide guidance to business unit personnel, Agents, and Field Managers regarding internal reporting procedures, regulatory inquiries, and disclosure obligations under Forms U4 and U5, FINRA Rule 4530, and state requirements.
• Prepare and review reconciliation, management status, and control reports to confirm that all matters are handled completely, accurately, and on time.
• Serve as a resource to team members, review work product, and support training on reporting procedures.
• Identify regulatory issues, reporting deficiencies, and emerging risks; escalate significant matters and recommend process or control improvements.

What You'll Bring

• Bachelor's degree from an accredited college or university.
• Minimum of 5 years of securities regulatory reporting or compliance experience, including the evaluation of customer complaints, litigation, arbitration, and related regulatory disclosure obligations.
• Strong working knowledge of Forms U4 and U5, FINRA Rule 4530, and state requirements.
• Demonstrated ability to analyze complex facts, exercise sound judgment, and develop well-supported regulatory reporting recommendations.
• Strong investigative, organizational, and project management skills; ability to prioritize competing deadlines.
• Excellent interpersonal, communication, and relationship-building skills.
• Ability to work independently and to collaborate effectively with Compliance, the Office of General Counsel, business partners, and regulators.
• Ability to synthesize large volumes of complex information into clear, concise summaries for senior leadership.
• Attention to detail, professionalism, and appropriate handling of sensitive information.
• Familiarity with FINRA Gateway and CRD filing systems.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.

Desired Qualifications:

• Experience at a broker-dealer, registered investment adviser, insurance company, or regulatory agency, with strong knowledge of federal securities laws and SEC and FINRA rules.
• Knowledge of life insurance and securities products, including mutual funds, 529 plans, and variable life and annuity products.
• Familiarity with broker-dealer compliance and field sales practice issues.
• Experience improving regulatory reporting procedures, reconciliations, and controls.
• J.D. or other relevant advanced degree.
• FINRA Series 7 and Series 24 registrations, or the ability to obtain them within 12 months of hire.

Pay Transparency
Salary Range: $81,000-$115,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 95277
#LI-MC1
#LI-HYBRID
#BI-Hybrid