CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.
The Region Director (RD) is a senior commercial leadership role with full accountability for scaling performance, talent, and operating discipline across a growing, multi-state region. This role requires a leader with deep oncology diagnostics experience, proven success leading teams through expansion and change, and the ability to drive adoption across multidisciplinary oncology care teams, including Otolaryngology (Head & Neck Surgeons), Medical Oncology, Radiation Oncology, and Colorectal Surgeons.
Region Directors are expected to operate as enterprise leaders, owning results, developing people, enforcing standards, and serving as a direct extension of the national commercial strategy.
Job Responsibilities
Reporting to the SVP, Commercial Operations, the Region Director will lead and support the Commercial organization by driving regional performance, developing talent, and ensuring disciplined execution across a growing, multi-state territory.
Regional Sales Leadership & Scale Execution
- Own regional performance and accountability across a growing sales organization
- Translate national strategy into clear regional priorities, execution plans, and expectations
- Drive disciplined execution through regular performance reviews, pipeline inspection, and forecast rigor
- Ensure consistent adoption of selling best practices across both legacy and newly onboarded representatives
Multidisciplinary Oncology & Diagnostic Leadership
- Lead teams selling a complex oncology diagnostic into Otolaryngologists (Head & Neck Surgeons), Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons across academic and community settings
- Set the standard for sales excellence by modeling strong selling skills, deep clinical acumen, and effective engagement with KOLs and multidisciplinary HCP stakeholders; serve as a visible example of what “good” and “excellent” look like in the field
- Demonstrate expert-level understanding of the oncology macroenvironment, including tumor boards, multidisciplinary care teams, referral pathways, and institutional decision-making dynamics
- Coach and enable sales representatives on navigating tumor boards, care pathways, and multidisciplinary clinical conversations with confidence and credibility
- Leverage advanced sales analytics and CRM platforms (e.g., SFDC, Tableau) to
- partner with the sales team in identifying major and incremental growth opportunities within accounts and Centers of Excellence
- Ensure strong clinical fluency and compliant positioning of NavDx®, aligning messaging with evolving standards of care and cross-functional stakeholder needs
Field Coaching & Performance Management
- Spend meaningful time in the field coaching through live customer interactions
- Deliver timely written field summaries following field visits to reinforce expectations, strengths, gaps, and action plans
- Set clear performance standards and address underperformance decisively and constructively
- Develop and execute Individual Development Plans (IDPs) aligned to both near-term results and long-term growth
Talent Development & Organizational Leadership
- Identify, develop, and retain top talent as the organization scales
- Play an active role in hiring, onboarding, and ramping up new sales representatives
- Build bench strength and succession plans for future leadership roles
- Partner with Sales Training to reinforce onboarding, advanced training, and ongoing skill development
Cross-Functional & Enterprise Leadership
- Partner closely with Commercial Operations, Sales Training, Marketing, Medical Affairs, Market Access, Business Operations, and Human Resources
- Provide structured, data-driven feedback from the field to inform strategy, prioritization, and resource allocation
- Represent regional insights and performance in leadership forums with clarity and credibility
Operational Excellence & Discipline
- Ensure best-in-class CRM (Salesforce) usage, call documentation, and pipeline hygiene
- Drive forecast accuracy and proactive risk identification
- Reinforce standardized processes as the organization scales, without slowing execution
- Promote consistent compliance with internal standards and operating guidelines to enable efficient, scalable growth
Requirements
- Bachelor’s degree required; advanced degree preferred
- 8+ years of experience in oncology and diagnostics sales
- 3+ years of direct people leadership experience managing field sales teams
- Demonstrated experience working with ENT / Head & Neck Surgery, Medical Oncology, Radiation Oncology, and/or Colorectal Surgery
- Proven success leading teams through growth, expansion, and change
- Strong coaching mindset with a documented track record of developing high-performing sellers
- Operationally rigorous, data-driven, and comfortable managing complexity
- Willingness to travel extensively within the region (50–70%)
Role Competencies:
- Healthcare Market Understanding: Anticipates the potential business implications of an evolving healthcare marketplace and identifies new opportunities for growth
- Business & Territory Planning: Aligns market and customer needs and insights with CareDx products, solutions and services to develop strategic action plans
- Analytics and Insight Generation: Leverages many sources of complex business and customer data to generate insights, identify market trends and opportunities, and inform decision making.
- Account Management: Develops a deep understanding of customer needs and aligns them with CareDx products, solutions and services to attain mutually beneficial outcomes
- Consultative Selling Agility: Applies selling skills to understand and meet customer needs and ensure sales execution is compliant and strategically aligned with business objectives to maximize sales results
- Leading Through Influence: Builds alignment and mobilizes cross-functional stakeholders without direct authority to advance strategic priorities, overcome barriers, and achieve shared business and customer outcomes.
Additional Details:
Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.
Our competitive Total Rewards package for US Employees includes:
- Competitive base salary and incentive compensation
- Health and welfare benefits, including a gym reimbursement program
- 401(k) savings plan match
- Employee Stock Purchase Plan
- Pre-tax commuter benefits
- And more!
- Please refer to our page to view detailed benefits at https://caredx.com/company/careers
In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.
CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy
The U.S. EEO posters are available here.
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
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This is an anticipated base salary range plus incentive variable compensation in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.
Skills Required
- Bachelor's degree
- Advanced degree
- 8 or more years of experience in oncology and diagnostics sales
- 3 or more years of direct people leadership experience managing field sales teams
- Experience working with ENT or Head and Neck Surgery, Medical Oncology, Radiation Oncology, and/or Colorectal Surgery
- Demonstrated success leading teams through growth, expansion, and change
- Documented track record of developing high-performing sellers
- Operationally rigorous and data-driven approach with ability to manage complexity
- Willingness to travel extensively within the region, approximately 50% to 70%
What We Do
CareDx: Transforming Transplant Patient Care Through Novel Surveillance Management Solutions CareDx, Inc. is dedicated to improving the lives of organ transplant patients through non-invasive diagnostics. By combining the latest advances in genomics and bioinformatics technology, with a commitment to generating high quality clinical evidence through trials and registries, CareDx is at the forefront of organ transplant surveillance and pre-transplant HLA typing solutions. NASDAQ:CDNA About AlloSure® AlloSure is the first and only non-invasive blood test that directly measures allograft injury and identifies the probability of active rejection to better manage kidney transplant patients. AlloSure is a clinical-grade, proprietary Next-Generation Sequencing (NGS) based test to detect donor-derived cell-free DNA (dd-cfDNA) in order to identify organ injury in kidney transplant recipients. AlloSure is analytically validated as a sensitive, specific, and precise measurement of dd-cfDNA. AlloSure detects active rejection (acute active ABMR, chronic active ABMR, or TCMR) with high accuracy, outperforms serum creatinine in kidney transplant recipients, and is highly sensitive in distinguishing ABMR from no ABMR. AlloSure is performed in the CareDx CLIA-certified laboratory. http://www.allosure.com/ About AlloMap® AlloMap Molecular Expression Testing is a non-invasive blood test used to aid in the identification of heart transplant recipients with stable allograft function who have a low probability of moderate/severe acute cellular rejection at the time of testing in conjunction with standard clinical assessment. AlloMap testing measures the expression levels of 20 genes from a blood sample. The combined expression of these genes is represented as an AlloMap test score. AlloMap is performed in the CareDx CLIA-certified laboratory and has been commercially available in the United States since 2005. AlloMap was cleared by the U.S. Food and Drug Administration in 2008 and was CE marked for the European Union in 2011. Use of AlloMap is also included in the International Society for Heart and Lung Transplantation (ISHLT) Practice Guidelines, published in August 2010, the worldwide standard for the care of heart transplant patients. http://www.allomap.com/
