Channel Leader, Director

Channel Leader (Director)  

Remote · Full-Time · Reports to Chief Platform Officer  

 
At Zerigo Health, we're changing what it means to live with a chronic skin condition. 
 
Millions of Americans with psoriasis and eczema face a broken system — months-long waits for care, treatments that don't stick, and costs that spiral out of control. We're fixing that. Zerigo's platform combines an FDA-cleared smart home device, AI-driven personalized care plans, and real human support to deliver clinical-grade dermatology care where people actually live — at home. Our results speak for themselves: 88% clinical success rates, 73% treatment adherence, and over $10M in savings generated for every 1,000 members on our platform. 

We're a fast-growing, mission-driven team at a pivotal moment. We are energized by hard problems, improving things along the way to benefit our members and each other. If you are motivated by meaningful work and the prospect of building something that genuinely improves people's lives, you'll fit right in here. 

ABOUT THE ROLE 

The Connector at the Heart of Our Channel 

Zerigo Health's channel strategy is built on the strength of trusted partner relationships — benefits consultants, PBMs, and distribution networks that carry our solutions into health plans and employer groups at scale. The Channel Leader is the person who makes that engine run. 

This is a hybrid role that demands the commercial instincts of a consultative sales professional, the relationship and financial performance skills of a customer success leader. You will sit at the intersection of Zerigo and its channel partners — facilitating joint sales activity as a subject matter SME, managing multi-stakeholder relationships within partner organizations, and ensuring that accounts grow and perform. You are not a coordinator. You are an owner. 
 
SALES MOTION 

Activate & Close 

Facilitate new business through established channel partners — from joint discovery calls to signed agreements. 

 
SUCCESS MOTION 

Retain & Grow 

Own partner and account health — deepening relationships, resolving friction, and managing financial performance, and driving expansion. 

CORE DELIVERABLES 

What You Will Own 

Channel Partner Activation 

Work hand-in-hand with established channel partners to lead joint sales calls, co-develop pipeline, and convert opportunities into signed Zerigo business. 

 
Stakeholder Relationship Management 

Build and maintain deep, trust-based relationships with key decision-makers within each channel partner — from frontline account managers to executive sponsors. 

 
National Account Performance 

Maximize the growth and retention of large national channel accounts — tracking utilization, identifying expansion opportunities, and ensuring Zerigo delivers measurable value. 

 
Pipeline & Revenue Growth 

Own a book of channel-driven revenue — meeting or exceeding bookings and retention targets through disciplined pipeline management and strategic account planning. 

HOW THIS ROLE WORKS IN PRACTICE 

A Day in the Life 

On any given week, you might be co-presenting Zerigo's value proposition (platform summary, clinical and financial outcomes data) alongside a benefits consultant on a call with a large employer — then spending the afternoon reviewing account utilization reports with a national partner to identify at-risk members. You bridge the gap between Zerigo's internal teams and external partners, making sure both sides have what they need to succeed. You are equally credible in a sales conversation and a quarterly business review. 

REQUIRED QUALIFICATIONS 

What We Are Looking For 

5–8+ years of experience in consulting, consultative channel sales, partner management, or a hybrid sales/customer success role — ideally within healthcare, benefits, or health plan adjacent industries. 
 

Proven track record of driving revenue and managing financial through indirect or channel sales models — not just managing relationships, but actively moving deals forward through partner organizations. 

Demonstrated ability to manage and grow large, complex national accounts — including regular executive engagement, QBRs, and strategic account planning. 
 

Experience working within or alongside benefits distribution channels: TPAs, benefits consultants/brokers, PBMs, or managed care organizations. 
 

Strong multi-stakeholder relationship skills — comfortable navigating partner organizations with multiple contact layers and competing priorities. 
 

Ability to translate Zerigo's clinical effectiveness and economic data into compelling narratives for diverse partner and end-client audiences. Dedication to learning and using AI to enhance your narrative.  
 

High degree of commercial accountability — you treat your channel book of business like your own portfolio, with ownership over revenue, retention, and growth metrics. 
 

Collaborative by nature, but independently driven — able to operate with autonomy while working cross-functionally with Zerigo's clinical, marketing, and operations teams. 
 

THE IDEAL BACKGROUND 

We are particularly interested in candidates who have spent time on the partner side — inside a benefits consultancy, health plan, or PBM organization — before transitioning into a vendor-facing channel role. That lived experience gives you an insider's understanding of how channel partners evaluate and champion solutions, and it shows up immediately in how you build trust with our partners. 


To apply, please email [email protected] with "Channel Leader" in the subject line.