Recruiter

Posted 5 Hours Ago
Easy Apply
Be an Early Applicant
Chicago, IL, USA
Hybrid
75K-95K Annually
Mid level
Consumer Web • eCommerce • Events • Information Technology • Software
Vivid Seats connects fans with the live events they love.
The Role
Own full-cycle corporate recruiting for technology, corporate, and customer experience roles. Partner with hiring managers to define strategy, build pipelines through proactive sourcing, design structured interviews and scorecards, coach interview teams, use data and AI to improve efficiency, and manage multiple searches from intake through offer to optimize hiring outcomes and candidate experience.
Summary Generated by Built In

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.

The Opportunity: At Vivid Seats, we believe the quality of our people is our greatest competitive advantage. As a Corporate Recruiter, you'll play a direct role in shaping the future of our business by identifying, attracting, and hiring exceptional talent across our corporate, technology, and customer experience teams. 

Success in this role means balancing urgency with quality. You'll own searches from kickoff through offer acceptance while partnering closely with hiring managers to define hiring strategies, challenge assumptions, improve interview quality, and raise our hiring bar. You'll have the autonomy to influence decisions, experiment with new approaches, and help evolve how we attract and assess talent. 

If you're energized by solving complex hiring challenges, using data to influence decisions, leveraging AI to improve your effectiveness, and building meaningful relationships across the business, you'll thrive here. 

How your role contributes to the success of Vivid Seats:   

Strategic Partnership 

  • Partner with hiring managers to understand business objectives, workforce plans, and hiring needs while developing thoughtful recruiting strategies.
  • Serve as a trusted talent advisor by providing market insights, coaching interview teams, and influencing hiring decisions.  

Talent Acquisition & Assessment 

  • Own full-cycle recruitment from intake through offer acceptance. 
  • Build proactive talent pipelines through creative sourcing strategies and relationship building.  
  • Deliver an exceptional candidate experience while maintaining speed and quality. 
  • Design structured interview processes and scorecards.  
  • Coach interview teams to evaluate candidates consistently against role expectations and our operating principles.  

Operational Excellence 

  • Manage multiple searches while maintaining strong communication and organization. 
  • Use recruiting data, AI, and process improvements to increase efficiency and improve hiring outcomes.  
  • Contribute to broader Talent Acquisition initiatives and employer branding efforts. 

How your role expectations will progress as a Recruiter in the first 30, 90, and 180 days:   

30 days in   

  • Complete new hire orientation, gaining the resources you need to be successful.  
  • Develop a strong understanding of Vivid Seats' business, operating principles, and talent philosophy while building relationships with hiring managers and key partners.
  • Successfully own your first searches and confidently navigate our recruiting process from intake through offer. 

90 days in   

  • Contribute to our approaches, methods, or technologies that support overall business goals and drive team efficiencies.
  • Identify talent assessment gaps, create solutions to close opportunity areas, and coach team members to better outcomes.
  • Independently manage a portfolio of searches while serving as a trusted recruiting partner to hiring managers. 

180 days in    

  • Partner with the broader people team to identify and drive the improvement of key talent assessment, acquisition, engagement, and retention themes
  • Leverage relationships across multiple teams to hone your business acumen, sharing your learnings internally and externally.
  • Influence hiring strategies across multiple business functions.  
  • Identify opportunities to improve recruiting processes and candidate experience. 
  • Leverage data and market insights to raise hiring quality.  
  • Champion adoption of AI and scalable recruiting best practices across the Talent Acquisition team. 

What You’ll Bring:   

  • 3+ years of in-house recruiting experience, with a preference for hiring across corporate, technology, and customer experience organizations within a fast-paced, digital product-focused company.
  • Demonstrated success managing the full recruitment lifecycle, including sourcing, screening, interview planning and facilitation, debrief discussions, offer development and negotiation, and candidate closing.
  • Strong talent assessment skills with the ability to evaluate both technical qualifications and behavioral competencies, establish clear hiring criteria, and coach interviewers to make thoughtful, consistent hiring decisions.
  • Proven ability to build trusted partnerships with hiring managers and cross-functional stakeholders by influencing hiring decisions, setting clear expectations, leveraging market insights, and driving alignment throughout the recruiting process.
  • Deep sourcing expertise with the ability to develop proactive talent strategies, build diverse pipelines, and identify, engage, and convert passive candidates through creative sourcing techniques and market intelligence.
  • Strong understanding of the Chicago talent market, including where and how to identify and attract top technical talent across a variety of skill sets.
  • Highly proactive and intrinsically motivated, with a bias toward action and a willingness to take ownership, remove roadblocks, and adapt quickly to evolving business priorities while contributing to broader Talent Acquisition initiatives.
  • Exceptional communication, organization, influence, and negotiation skills, with strong attention to detail and the ability to manage multiple priorities simultaneously.
  • Operationally rigorous with a continuous improvement mindset and a passion for leveraging AI, automation, and data to scale recruiting processes and improve hiring outcomes. 

Pay Transparency:   

Full time offers from Vivid Seats include annual bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills/experience, education, and other qualifications.   

Full Salary Range: $75,000-$95,000 USD  

Location: Chicago, IL  

We believe in a hybrid working model which provides our workforce the flexibility to take advantage of in-person and remote collaboration. This role will require you to be on-site three days a week (Tues-Thurs). 

Our Commitment: 
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification. 
 

Skills Required

  • 3+ years of in-house recruiting experience
  • Experience managing full recruitment lifecycle (sourcing, screening, interview planning, debriefs, offers, negotiation, closing)
  • Demonstrated talent assessment skills evaluating technical and behavioral competencies and establishing clear hiring criteria
  • Proven ability to build trusted partnerships with hiring managers and cross-functional stakeholders
  • Deep sourcing expertise and ability to build diverse proactive pipelines and engage passive candidates
  • Strong understanding of the Chicago talent market and how to attract technical talent there
  • Exceptional communication, organization, influence, negotiation skills, and attention to detail
  • Operational rigor and continuous improvement mindset with experience leveraging AI, automation, and data to scale recruiting
  • Ability to design structured interview processes, scorecards, and coach interview teams for consistent evaluation
  • Experience hiring across corporate, technology, and customer experience organizations in a fast-paced digital product company

What the Team is Saying

Elyce H.
Maynol R.
Sumedha G.
Lauren M.
Matt Z.
Lana M.

Vivid Seats Compensation & Benefits Highlights

  • Healthcare Strength The package includes medical, dental, vision, and mental‑health programs with options such as PPO/HSA/HMO and telehealth support. Employer‑paid life/AD&D and short‑ and long‑term disability further reinforce coverage depth.
  • Retirement Support A defined‑contribution 401(k) with company match is offered and described as competitive, with participation covering most employees. This establishes a clear savings backbone alongside salary.
  • Wellbeing & Lifestyle Benefits Distinctive live‑event value comes from monthly ticket credits/discounts, complemented by catered meals/snacks, wellness programs, gym access, commuter benefits, and home‑office stipends. Hybrid/flexible work further supports day‑to‑day balance.

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The Company
HQ: Chicago, IL
600 Employees
Year Founded: 2001

What We Do

Founded in 2001, Vivid Seats is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. Based on the belief that “Life Happens Live”, the Chicago-based company provides exceptional value by providing one of the widest selections of events and tickets in North America and an industry leading Vivid Seats Rewards program where all fans earn on every purchase. Through its proprietary software and unique technology, Vivid Seats drives the consumer and business ecosystem for live event ticketing and enables the power of shared experiences to unite people.

Why Work With Us

We build products that connect people and create lasting memories. If doing meaningful work inspires you, you’re our kind of people. We are passionate about facilitating amazing fan experiences and just as intent on providing compelling experiences for our employees. Create and attend incredible live event experiences with us!

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Vivid Seats Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
HQChicago, IL
Coppell, TX
Toronto, Ontario
Learn more

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