Vivid Seats

HQ
Chicago
Total Offices: 3
600 Total Employees
Year Founded: 2001
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Vivid Seats Offices

Vivid Seats is headquartered in Chicago and has 3 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week

U.S. Office Locations

HQ Chicago Coppell

Global Office Locations

Toronto
HQ

Chicago

Located in the landmark Marshall Fields building, Vivid Seats brand new HQ incorporates modern design, collaborative spaces, and the excitement of live events to create an innovative workplace. We are centrally located near public transportation hubs, shops, restaurants and entertainment venues.

Jobs At This Office

Coppell

3100 Olympus Blvd., Coppell, TX, United States, 75019

Jobs At This Office

Toronto

Toronto, Ontario, Canada

Recently posted jobs

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Vivid Seats

Customer Service Representative - Seller Operations

13 Days AgoSaved
Easy Apply
Hybrid
Coppell, TX, USA
Easy Apply
Consumer Web • eCommerce • Events • Information Technology • Software
Respond to sellers and customers via phone, chat, and email; resolve order-related issues; monitor and confirm pending orders; maintain seller relationships; collaborate with internal teams to improve processes; participate in projects and adopt AI tools to improve efficiency.
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Vivid Seats

Expedited Resolutions Associate

13 Days AgoSaved
Easy Apply
Hybrid
Coppell, TX, USA
Easy Apply
Consumer Web • eCommerce • Events • Information Technology • Software
Serve as a front-line customer service representative managing inbound interactions across phone, email, and chat. Resolve escalations, monitor orders, support partner experiences, document actions, collaborate cross-functionally, and support fan engagement initiatives. Hybrid role with evening, weekend, and holiday shifts.
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Vivid Seats

Support Specialist (Skybox)

19 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
Consumer Web • eCommerce • Events • Information Technology • Software
Provide front-line technical support for the SkyBox POS platform via phone, chat, and email; diagnose and resolve user issues; train and promote platform usage; perform QA testing, contribute feedback to product development, and support onboarding and escalation processes.
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