Vivid Seats

HQ
Chicago
Total Offices: 3
600 Total Employees
Year Founded: 2001

Vivid Seats Leadership & Management

Vivid Seats Employee Reviews

Vivid Seats empowers its engineers to drive technical product decisions. Being given the freedom to work with new technologies at scale while having support from leaders pushes me to become a better engineer.

Lauren M.
Lauren M., Sr. Software Engineer
Lauren M., Sr. Software Engineer

What People Are Saying About Vivid Seats

  • Decisive Leadership: Leadership executed a late‑2025 reset by expanding cost reductions and simplifying the corporate structure. The transition also introduced a defined 2026 refresh to stabilize performance and focus on unit economics.
  • Strategic Vision & Planning: Direction centers on an app‑led customer proposition with loyalty and pricing guarantees, alongside explicit 2026 outlook markers to gauge progress. This provides a clearer near‑term roadmap for product and operating priorities after a period of volatility.
  • Recognition & Appreciation: Managers in several teams are approachable and recognize strong performance, and well‑reasoned suggestions are considered. Pockets of friendly, balanced day‑to‑day environments and perks reinforce positive reinforcement in certain groups.

Vivid Seats's Benefits

Engineering team utilizes pair programming

Hosts in-person all-hands meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility