Jobs at Vivid Seats

Execute and optimize personalized CRM campaigns across email, push notifications, and in-app messaging using Braze, Liquid, customer data, and HTML/CSS. Build customer journeys, triggered campaigns, segmentation, dynamic content, and lifecycle automation. Own campaign QA, deployment, troubleshooting, performance analysis, and scalable personalization frameworks while partnering with Marketing, Product, Engineering, and Analytics teams to improve engagement, app adoption, retention, and revenue.

Senior Software Engineer for the Orders team, developing and supporting scalable systems powering a ticket marketplace. Responsibilities include designing backend and web solutions, improving system architecture, conducting experiments, collaborating cross-functionally, maintaining software development best practices, using observability tools, and mentoring engineers through pairing, code reviews, and technical presentations.

Administers employee lifecycle transactions, HRIS records, benefits, leave programs, payroll data, compliance activities, and employee communications. Serves as the first point of contact for HR-related inquiries, supports immigration and open enrollment processes, audits benefits and records, coordinates with vendors and internal partners, and identifies opportunities to improve People Operations efficiency and employee experience.