The Role
The Receptionist will manage the front desk, handle calls and visitors, provide administrative support, and maintain office organization.
Summary Generated by Built In
We are seeking a professional and well-presented Receptionist to join our telecommunications company. The successful candidate will be responsible for managing the front desk, handling incoming calls, welcoming visitors, and providing administrative support to ensure the smooth running of the office.
- Welcome and assist clients, visitors, and staff professionally
- Answer, screen, and direct incoming calls promptly
- Manage the reception area and maintain a neat and organized workspace
- Receive, sort, and distribute mail and deliveries
- Assist with general administrative duties such as filing, scanning, and data capturing
- Maintain office supplies and stationery inventory
- Coordinate courier services when required
- Handle customer queries and escalate issues where necessary
- Support HR and management with ad-hoc administrative tasks
Requirements
- Grade
12 / Matric certificate
- Proven
experience as a Receptionist, Front Desk Administrator, or similar role
- Experience
within the telecommunications industry will be advantageous
- Proficient
in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent
verbal and written communication skills
- Professional
appearance and telephone etiquette
- Strong
organizational and multitasking abilities
Skills Required
- Grade 12 / Matric certificate
- Proven experience as a Receptionist or similar role
- Experience in the telecommunications industry is advantageous
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Professional appearance and telephone etiquette
- Strong organizational and multitasking abilities
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The Company
What We Do
New Generation Management Consulting is a leading South African management consulting and technology services group that transforms businesses through innovative solutions, specializing in digital transformation, strategic consulting, and technology integration, including AI-powered process automation.
