The Role
Welcomes patients and visitors, manages calls, emails, appointments, patient registration, and records. Provides front-desk and administrative support, coordinates daily practice activities, and directs patient inquiries to appropriate healthcare professionals. Requires a professional, compassionate, organized approach in a busy healthcare environment.
Summary Generated by Built In
ABOUT THE ROLE
Our client, a healthcare practice based in Menlo Park, Pretoria, is seeking a professional and compassionate Receptionist to join their team. The successful candidate will be the first point of contact for patients and visitors, ensuring a welcoming and efficient front-desk experience. This role is ideal for an experienced medical receptionist who is organized, customer-focused, and comfortable managing administrative duties in a busy healthcare environment.
KEY RESPONSIBILITIES INCLUDE
Welcome and assist patients and visitors in a professional and friendly manner.
Manage incoming calls, emails, and appointment scheduling.
Register patients and maintain accurate patient records.
Provide general administrative and reception support.
Coordinate daily front-office activities to ensure smooth practice operations.
Assist with patient inquiries and direct them to the appropriate healthcare professionals when required.
Requirements
MINIMUM REQUIREMENTS
Grade 12 / Matric.
Previous experience as a Medical Receptionist.
Strong communication and interpersonal skills.
Computer literacy and proficiency in administrative systems.
Well-organized with strong attention to detail.
Compassionate, professional, and customer-service oriented.
Skills Required
- Grade 12 or Matric qualification
- Previous experience as a Medical Receptionist
- Strong communication and interpersonal skills
- Computer literacy and proficiency in administrative systems
- Strong organization and attention to detail
- Compassionate, professional, customer-service-oriented approach
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The Company
What We Do
Advius Group helps CEOs, CHROs, and C-suite members build executive teams that perform as an integrated system. They combine executive search with a structured integration program to accelerate time-to-impact and de-risk leadership transitions.
