Receptionist

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.

At Trucordia, we’re looking for a Front Desk Receptionist who enjoys creating a warm and welcoming experience for every client and visitor. In this role, you’ll frequently serve as Trucordia’s first in‑person representative, embodying our values and professionalism through genuine care and attentive service. You’ll handle a variety of administrative tasks while helping clients feel comfortable and supported. If you enjoy helping others, staying organized, and being part of a friendly, collaborative team, you’ll thrive here at Trucordia.

Duties and Responsibilities: 

• Greet and assist clients, visitors, and vendors in a courteous and professional manner while maintaining an organized reception area.
• Answer, screen, and direct incoming phone calls using a multi-line phone system.
• Handle incoming and outgoing mail, packages, and courier deliveries.
• Schedule appointments, manage the office calendar, and support client intake processes.
• Maintain confidentiality and securely handle sensitive client information in accordance with company policies.
• Provide general administrative support, including preparing documents, photocopying, scanning, filing, and data entry.
• Assist with meeting coordination, including preparing rooms, materials, refreshments, and maintaining office and breakroom supplies.
• Follow office protocols, support basic operational needs, contribute to team meetings, and perform additional tasks assigned by the Administrative Assistant.

• High school diploma or equivalent required; additional administrative training or coursework preferred.
• 1–2 years of reception or administrative experience in a professional office environment.
• Experience in insurance, financial, or legal settings is preferred.
• Professional demeanor with strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite, including Word, Outlook, and Excel.
• Strong organizational skills and exceptional attention to detail.
• Ability to multitask, prioritize tasks, and manage time effectively in a busy environment.
• Dependable, punctual, and able to handle confidential information with discretion.

Please see our company Benefits:

• Medical, Dental, Vision
• Life Insurance and AD&D
• FSA / HSA
• Accident
• Critical Illness
• Hospital Indemnity
• Supplemental Health Insurance
• Employee Assistance Program (EAP)
• Pet Insurance
• 11 Paid Holidays
• Flexible PTO
• 401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”)  is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.  Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.