Receptionist

Posted 4 Days Ago
Be an Early Applicant
Merrimack, NH, USA
In-Office
Junior
Retail
The RVer's Trusted Resource
The Role
Provides front-desk and telephone support by greeting visitors, directing calls, managing messages, sharing company information, and maintaining reception areas. Coordinates express mail, assists with office supply ordering and distribution, and performs clerical duties including filing, photocopying, faxing, and collating. Delivers professional customer service while keeping customer areas clean and organized.
Summary Generated by Built In

Campers Inn RV is looking for a Receptionist. This role is responsible for providing an excellent first impression of Campers Inn by achieving and sustaining a high level of hospitality, customer satisfaction, and loyalty.

At Campers Inn RV, our vision is to be the Trusted Resource and preferred dealership for our employees, customers and partners, and the industry’s innovation leader and positive disruptor. Positioned for global growth, we are the most respected brand in the business, creating value with all of our dealerships by providing career opportunities for our employees and making our communities better. We are guided by our company’s values of Integrity, Teamwork, Continuous Improvement and Corporate Sustainability, at all levels and in all areas of both our business and individual work decisions and actions. 

Established in 1966 by Art and Fran Hirsch, Campers Inn RV has grown to become the Nation's Largest Family-Operated RV Dealership with over 27 locations in 15 states. Established on the principle that every customer deserves to be treated fairly and with respect, we focus on providing 5-star customer service to everyone who walks through our doors. Since 2010, Campers Inn RV has been consistently named Top 50 RV Dealership in the U.S. and was recently named, by RVBusiness, one of the Top 5 Blue Ribbon RV Dealerships.

                                                                                   

What We Offer

  • Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
  • Comprehensive health and welfare planto all full-time employees (30+ hours/week), including: 
    1. Major Medical Insurance
    2. Dental Insurance
    3. Vision Insurance
    4. Life Insurance (Basic, Supplemental, Spouse, and Child available)
    5. Employee Assistance Program (EAP)
    6. Paid Time Off
    7. Qualified retirement plan (401k) with Employer Match
  • Fair and competitive compensation

 

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. 

  • Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable
  • Greets and directs visitors to the company
  • Takes and retrieves messages for various personnel
  • Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
  • Keeps customer lounge and reception areas clean and ensure refreshments are available
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)   
  • Assists in the ordering, receiving, stocking and distribution of office supplies  
  • Assists with other related clerical duties such as photocopying, faxing, filing and collating, keeping customers area(s) clean and organized

 

Qualifications

  • Education: 
    1. High School Diploma or equivalent is required
  • License & Certifications:
  • Experience: 
    1. A minimum of one year experience preferred. 
    2. Experience in RV or automotive dealership environment is preferred.
  • Abilities:              
    1. Exceptional interpersonal and telephone skills
    2. Effective verbal and written communication skills
    3. Ability to multi task in a fast paced environment
    4. Professional personal presentation    
    5. Customer service orientation   
    6. Information management
    7. Organizing and planning
    8. Attention to detail
    9. Reliability
    10. Proficiency in MS office
    11. Knowledge or ability to learn company system applications, such as Systems2K and other applicable software
    12. Ability to bed or sit for long periods of time
    13. Ability to be able to reach above shoulders and lift a minimum of 50 pounds
    14. Ability to work in a climate-controlled environment
    15. Ability to continuously engage in visual activities, such as use of computer, files, and reports

 

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.

 

Skills Required

  • High school diploma or equivalent
  • Minimum one year of experience
  • Exceptional interpersonal and telephone skills
  • Effective verbal and written communication skills
  • Ability to multitask in a fast-paced environment
  • Professional personal presentation
  • Customer service orientation
  • Information management, organizing, and planning skills
  • Attention to detail and reliability
  • Proficiency in Microsoft Office
  • Ability to learn company system applications such as Systems2K
  • Ability to sit or bend for long periods
  • Ability to reach above shoulders and lift at least 50 pounds
  • Ability to work in a climate-controlled environment
  • Ability to continuously perform visual computer, file, and report activities
  • Experience in an RV or automotive dealership environment
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The Company
HQ: Jacksonville, Florida
672 Employees
Year Founded: 1966

What We Do

Campers Inn RV is the country's largest family-operated RV dealership chain and strives to be the Trusted Resource for the recreational industry. Our mission is to enrich the lives of our customers by specializing in products and services that help them find their “AWAY.” Page Rules: We welcome questions and feedback. We hide comments that include personal attacks, threats, misinformation presented as fact, or attempts to redirect customers to third party groups.

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