At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.
Join the Client Project Delivery team at Rapidscale, where you'll be involved with multiple internal initiatives and gain exposure to leaders who are committed to your professional development.
Overview
As a Client Project Delivery and Operations Intern, you will play a central role in supporting multiple internal initiatives and collaborating with several senior members of our team. You'll manage diverse workstreams, apply your analytical skills, and ensure operational excellence through meticulous process documentation and project tracking.
Key Focus Areas & Responsibilities
Support the delivery of multiple internal projects, managing competing deadlines and shifting priorities.
- Perform data analysis using Excel and other tools to inform project or operational decisions, track milestones, and highlight improvement opportunities.
- Assist with project management activities, maintaining detailed schedules, status reports, and documentation.
- Update and enhance technical process documentation to ensure clarity, consistency, and usability.
- Coordinate with senior members of the Client Project Delivery team, participating in meetings and maintaining and communicating project status effectively.
- Identify process improvements, propose solutions, and champion change that benefits the team and organization.
- Collaborate with Subject Matter Experts (SMEs) to review, clean up, organize, and enhance technical process documentation, ensuring alignment with current practices and accessibility for all stakeholders. Implement a tracking system to monitor and report progress on documentation updates, driving operational clarity and efficiency across project teams.
- Operationalize and integrate client-facing forms into existing systems by collaborating with cross-functional teams to assess workflows, determine integration requirements, automate form processing, and ensure seamless information flow between clients and internal teams.
Required Skills
- Proficiency in Excel or similar tool for data analysis
- Experience with project management practices and tools
- Strong organizational and time management skills
- Exceptional attention to detail
- Ability to manage multiple workstreams and adapt to changing priorities and deadlines
- Experience updating and maintaining technical process documentation
Preferred Qualifications
- Experience with scripting or programming languages
- Experience with cloud technologies (AWS, Azure, or GCP) or IT Infrastructure
Requirements
- Must be a current Undergraduate student
- Minimum GPA of 3.0
Don't miss out on the first steps toward your future. Apply today!
USD 23.65 - 35.48 per hour
Compensation:
Hourly base pay rate is $23.65 - $35.48/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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What the Team is Saying
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
