Quality Engineering Architect (Middleware Quality Engineer Architect)

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Architect within PNC's C&IB organization, you will be based in Atlanta, GA.
We are looking for a Middleware Quality Engineering Architect to join the C&IB Quality Engineering organization, supporting the Payments & Treasury ecosystem. In this hands on role, you will be responsible for designing, building, and executing middleware testing strategies across PNC's payments infrastructure — including wire transfers, ACH, real time payments, SWIFT messaging, and treasury services.
You will work closely with QE Managers, Development teams, and Platform Engineers to strengthen test coverage, drive automation, and ensure end to end quality across the payments middleware stack.
What You'll Do
• Design and execute middleware test strategies across the payments ecosystem — covering message brokers, integration platforms, APIs, middleware services, and payment processing flows.
• Build and maintain test automation for middleware components, including message validation, payload transformation, routing logic, and downstream integration points.
• Develop and execute test cases for middleware specific scenarios, including message flow validation, error handling, failover/resilience, and performance under load.
• Ensure test coverage across payment rails — including wire (Fedwire, CHIPS), SWIFT (MT and ISO 20022 / MX), ACH, and real time payment networks.
• Partner with Development and Platform teams to validate middleware changes — including upgrades, patches, and vulnerability remediations — before production deployment.
• Support test data and test environment readiness for middleware layers, ensuring availability and consistency across environments.
• Analyze middleware defect trends and production incidents — contributing to root cause analysis and recommending preventive measures.
• Provide quality sign off on middleware components across feature, tech only, and content releases.
• Contribute to QE standards and best practices for middleware testing techniques, tools, and domain specific approaches within the payments ecosystem.
• Collaborating with QE leads and peers to continuously improve testing processes and share knowledge across the team.
What You Bring
• 10+ years of experience in Quality Engineering, Test Automation, or Software Engineering with hands on exposure to middleware technologies.
• Working knowledge of middleware platforms — IBM MQ, MuleSoft, Apache Kafka, TIBCO, web Methods, or similar integration/messaging technologies.
• Payments domain familiarity — experience with payment processing systems, wire transfers, SWIFT messaging (MT/MX), ACH, real time payments, or treasury platforms.
• Understanding of message formats and standards — ISO 20022, SWIFT, NACHA, XML, JSON, and EDI.
• Hands on experience building test automation for middleware and integration layers — API testing, message validation, service virtualization, and contract testing.
• Familiarity with CI/CD pipelines and the role of middleware testing within continuous integration and delivery workflows.
• Experience with test data management in complex, multi system environments.
• Analytical skills — ability to identify patterns in defect data and quality metrics to support continuous improvement.
• Strong communication skills — ability to articulate technical concepts clearly to peers and leadership.
Preferred Qualifications
• Exposure to performance and scalability testing of middleware under high volume transaction loads.
• Familiarity with service virtualization tools (e.g., Parasoft, WireMock, Mountebank).
• Awareness of regulatory and compliance requirements impacting payments and middleware (e.g., PCI DSS, SOX).
• Experience working in Agile / SAFe delivery models.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Responsible for development and support of processes, practices and tools necessary to produce quality products/services and to manage risk.
• Researches and recommends hardware and software purchases for software quality assurance program. Selects and implements formal QA methodologies.
• Architects and implements agile testing practices and tools. Evaluates, recommends and implements enterprise-wide defect-tracking software.
• Assists in planning and estimation of Quality Assurance support for new programs and projects. Conducts audits and reviews.
• Supports Quality Assurance specialists on programs or projects. Conducts program reviews and complex process audits.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAutomation Testing, Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Selenium, Technical Knowledge

CompetenciesAccuracy and Attention to Detail, Analytical Thinking, Emerging Technologies, Influencing, IT Architecture, Process Management, Software Development Life Cycle, Software Product Design/Architecture, Software Quality Assurance And Testing

Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.