Jobs at PNC Bank

Administers and supports enterprise Informatica ETL platforms across cloud and on-premises environments. Installs, configures, upgrades, secures, and troubleshoots Informatica components on Linux, including LDAP, authentication, performance, and job issues. Coordinates incident resolution across infrastructure, network, database, and security teams; supports development teams and vendors; documents platforms; enforces security policies; and meets disaster recovery objectives. The role also provides technical guidance on platform engineering standards, scalable solutions, and reliable delivery.

Manages platform data and develops reporting and analytics on usage, adoption, capacity, performance, risks, and trends. Partners with technology, analytics, and business teams to support enterprise data platforms through onboarding, training, and user support. Communicates governance updates and recommendations to leadership, promotes compliance with data governance and risk controls, and advises users on data manipulation and statistical analysis.

Develops anti-money laundering analytics and machine learning models using customer, account, and transaction data. Responsibilities include data preparation, statistical analysis, model building, monitoring, documentation, experimentation, and communicating results to executives and stakeholders. The role applies methods such as logistic regression, clustering, gradient boosting, and neural networks to identify suspicious activity and improve AML strategies. It also involves model validation, production implementation, cross-functional collaboration, and management of multiple projects.

Leads the enterprise Developer Tools product organization, owning strategy, roadmap, lifecycle management, support, governance, vendor management, and continuous improvement for IDEs, plugins, extensions, and developer platforms. Acts as the voice of developers while balancing productivity, security, enterprise standards, and operational excellence. Defines product vision, prioritizes the backlog, guides Scrum teams, and partners with Engineering, DevOps, Security, Architecture, and Developer Experience teams.

Owns the enterprise LoadRunner performance testing platform, including product vision, roadmap, backlog prioritization, administration, licensing, upgrades, capacity planning, security, and operational excellence. Develops performance testing strategies, supports large-scale testing, integrates the platform with CI/CD and automation tools, troubleshoots bottlenecks, and leads cross-functional initiatives. Acts as the primary platform product owner and technical lead while communicating strategy, results, and recommendations to technical and business stakeholders.

Owns product vision, customer needs, and backlog integrity. Prioritizes work based on business value, leads backlog grooming, communicates priorities, and partners with Scrum Masters and development teams to deliver successful products aligned with business objectives.

Designs, proposes, and codes complex data and automation solutions on AWS; leads problem solving, provides technical guidance, and applies IaC and modern tooling to align software with business strategy. Works with AWS data/ML services and mentors teams to deliver reliable production systems.

Provides high-volume technical support through phone, ticketing, and chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents in ServiceNow; handles escalations; and communicates solutions to nontechnical users. Guides junior analysts, supports knowledge management and training, analyzes trends, recommends process improvements, and contributes to IT service efficiency and compliance.

Leads high-impact IT incident response, coordinating technical teams, managing incident bridges, triaging issues, communicating status, and driving timely resolution. Monitors dashboards and alerts, escalates emerging issues, and initiates major incident processes when needed. Also supports problem management through root-cause and trend analysis, incident action plans, documentation, reporting, and process improvements.

Lead strategic projects for the Asset Management Group Investment Office, define vision and scope, manage project plans, risks and issues, coordinate stakeholders across business, technology and controls, ensure compliance and change governance, and deliver operational and technology solutions to meet business objectives.

Supports Azure cloud infrastructure, platform operations, CI/CD pipelines, Infrastructure as Code, and deployment automation. Monitors and improves cloud reliability, performance, and security; assists with incident response, root cause analysis, troubleshooting, documentation, and platform standardization. Partners with senior engineers and cross-functional teams to implement DevOps practices and scalable enterprise solutions.

Lead digital product strategy and feature development across channels. Own product lifecycle from discovery through release, prioritize roadmaps, partner with engineering, design, marketing and business stakeholders, drive business cases and outcomes, support risk/compliance, and coach other product staff.

Leads enterprise architecture strategy, governance, standards, and roadmap development across business, data, application, and technology domains. Guides architects and stakeholder teams in defining target states, transition plans, technical capabilities, and risk controls. Implements modern governance through compliance monitoring, standards-as-code, AI-assisted reviews, telemetry, drift detection, and CI/CD controls. Translates technical concepts for executives, resolves conflicts across teams, and provides architecture consultation aligned with business and technology objectives.

Owns the payments product vision, customer experience, and prioritized backlog. Defines requirements, writes user stories and acceptance criteria, leads backlog refinement, and makes day-to-day product decisions with Scrum teams. Partners with Scrum Masters, technology, operations, and business stakeholders to deliver payment capabilities, manage risks, and maintain compliance. The role requires strong analytical, communication, prioritization, customer solution, and agile product management skills.

Design, package, and deploy containerized data-platform applications to Red Hat OpenShift. Build container images, Helm/templated deployments, and automated CI/CD pipelines. Work with Spark, Trino, Airflow, and Iceberg; use Git and Kubernetes application concepts. Provide technical guidance, troubleshoot complex issues, and align software solutions with business strategy.

Analyzes business needs, documents requirements and workflows, evaluates and configures systems, and aligns technology solutions with business objectives. Partners with business, product, and technology stakeholders to facilitate requirements reviews, solution design, process improvements, and implementation of cross-functional applications. Monitors user feedback and system productivity while providing consulting guidance on risk management and process improvement.

Execute GenAI Standards of Care (SOC) evaluations for complex use cases, review architectures and data sources, validate testing and evidence, identify and document risks and remediation, provide actionable feedback to solution owners, develop reports/dashboards, and refine governance processes to reduce enterprise-level GenAI risks.

Leads emerging fraud risk analytics for credit card and lending products. Identifies threats, attack patterns, and vulnerabilities using data science, machine learning, anomaly detection, behavioral modeling, and network analysis. Develops and validates scalable models, recommends fraud controls, investigates complex trends, and partners with fraud, risk, product, and technology teams. Influences strategic priorities through executive-level insights and drives innovation in enterprise fraud prevention.

Designs, builds, and supports scalable data warehouse solutions, including pipelines, data models, transformations, governance, metadata, and documentation. Leads data requirements analysis, migration and modernization efforts, source-to-target mapping, DDL and SCD modeling, troubleshooting, and root-cause analysis. Collaborates with engineering, business analysis, quality engineering, and reporting teams to deliver maintainable data solutions across Oracle and Hadoop platforms.

Develops and maintains SOC monitoring content, detections, alerts, threat-hunting procedures, playbooks, and documentation. Provides senior investigative guidance and escalates complex security issues, leads security improvement initiatives, ensures compliance with governance requirements, recommends corrective actions, and mentors junior analysts. The role also conducts security assessments, forensic investigations, risk mitigation, and data security activities.