Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Job Title: Quality Assurance – UI PathLocation: HyderabadRole OverviewWe are looking for an experienced RPA QA Test Engineer to support the quality assurance of Robotic Process Automation solutions across business-critical processes. The role will be responsible for understanding RPA bot requirements, coordinating with Developers, Business Analysts, and business Subject Matter Experts, and executing end-to-end QA activities across Integrated Unit Testing, User Acceptance Testing, and RAMP phases.Key Responsibilities
- Participate in business requirement sessions and proactively seek clarifications to ensure complete understanding of RPA bot requirements.
- Estimate testing effort and coordinate with Developers and business stakeholders to align testing schedules.
- Facilitate test strategy discussions with business teams, prepare test strategies and scenarios, and obtain required business sign-off.
- Prepare Integrated Unit Testing (IUT) and User Acceptance Testing (UAT) test scenarios.
- Perform data mining and support test data setup for both IUT and UAT execution.
- Proactively identify and resolve test environment, test data, and access-related issues.
- Coordinate with Developers and business teams on RAMP test planning and execution.
- Facilitate UAT and RAMP testing with business stakeholders and obtain execution completion sign-off.
- Perform UAT and RAMP defect triaging and ensure timely resolution of identified issues.
- Provide regular status updates to business stakeholders during UAT and RAMP phases.
- Document test results with appropriate level of detail and maintain clear testing evidence.
- Track, manage, and report defects using JIRA.
- Measure and report testing KPIs to support quality visibility and decision-making.
- Develop and maintain QA guidelines, process documentation, and testing best practices.
- Maintain the regression test suite and explore opportunities for regression suite automation.
- Identify and implement continuous improvement and automation opportunities across testing and test data setup activities.
- Around 7+ years of overall IT experience.
- Minimum 4+ years of testing experience in UiPath and/or Blue Prism applications or solutions.
- Strong understanding of integration testing, UAT, defect management, regression testing, and QA lifecycle processes.
- Experience in the insurance domain is required.
- Hands-on exposure to UiPath Document Understanding, including annotations and model training.
- Experience working with JIRA or similar defect tracking tools.
- Ability to collaborate effectively with Developers, Business Analysts, business SMEs, and cross-functional teams.
- Excellent verbal and written communication skills.
- Strong analytical, problem-solving, and root cause analysis skills.
- UiPath Test Automation Engineer Professional certification is preferred.
- Familiarity with Copilot, Claude, or similar AI tools to generate or enhance test artifacts.
- Experience identifying automation opportunities within QA processes, regression testing, and test data setup.
- Strong stakeholder management skills with the ability to drive signoffs and testing alignment across business and technology teams.
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Skills Required
- Around 7+ years of overall IT experience.
- Minimum 4+ years of testing experience in UiPath and/or Blue Prism applications or solutions.
- Strong understanding of integration testing, UAT, defect management, regression testing, and QA lifecycle processes.
- Experience in the insurance domain.
- Hands-on exposure to UiPath Document Understanding, including annotations and model training.
- Experience working with JIRA or similar defect tracking tools.
- Ability to collaborate effectively with Developers, Business Analysts, business SMEs, and cross-functional teams.
- Excellent verbal and written communication skills.
- Strong analytical, problem-solving, and root cause analysis skills.
- UiPath Test Automation Engineer Professional certification.
- Familiarity with Copilot, Claude, or similar AI tools to generate or enhance test artifacts.
- Experience identifying automation opportunities within QA processes, regression testing, and test data setup.
- Strong stakeholder management skills to drive signoffs and testing alignment across teams.
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations. Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion. With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community. Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational. Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual India Global Capability Center is a result of this effort. We are here to empower careers and help people secure their futures through innovation and technology.
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