Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Job Title: Full Stack Platform Developer
Location: Hyderabad
What you will own:
- Experience Layer Engineering: Build and own AI platform interfaces, SDKs, developer tools, playgrounds, and reference applications.
- AI-Native User Experiences: Design modern AI interaction patterns including streaming responses, agent workflows, tool calls, citations, human review, and graceful failure handling.
- Backend Services & Orchestration: Develop APIs, retrieval pipelines, model orchestration, caching, rate limiting, observability, and integration services.
- Quality & Evaluation: Instrument applications with tracing, evaluation frameworks, feedback capture, and quality measurement to continuously improve user outcomes.
- Cross-Functional Delivery: Partner with Platform, ML, Product, and Infrastructure teams to establish best practices for AI product development.
- Engineering Excellence: Contribute reusable patterns, documentation, code reviews, and technical standards for AI application development across the organization.
Qualifications:
- 5 to 8 years building and shipping production-grade full stack applications.
- Strong front-end expertise with TypeScript and React.
- Backend experience with Node.js, Python, or Golang.
- Experience designing scalable APIs and cloud-native services.
- Strong product mindset with attention to user experience, latency, reliability, and error handling.
- Hands-on experience building with LLMs, including APIs, streaming, RAG, tool usage, agents, or conversational AI.
- Ability to thrive in ambiguous, fast-moving environments and deliver independently.
- Strong communication skills and a collaborative working style.
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Skills Required
- 5 to 8 years in platform, infrastructure, or SRE with at least 3 years focused on cloud infrastructure or developer platforms
- Expertise in cloud-native architecture including Kubernetes at scale, managed cloud services, networking, identity federation, and multi-tenancy patterns across AWS, GCP, or Azure
- Proven ownership of complex, multi-month platform initiatives from design to production, managing ambiguity and technical risk
- Proficient in Infrastructure as Code and GitOps (Terraform or Pulumi, ArgoCD) and standardizing platform tooling and deployment patterns
- Hands-on experience with AI/ML infrastructure: model serving, inference pipelines, GPU resource management, or LLM integration patterns
- Experience in enterprise environments with familiarity with compliance frameworks such as SOC 2, ISO 27001, or GDPR
- Strong written communication skills; able to write design docs, maintain ADRs, and explain architectural decisions to technical and non-technical stakeholders
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations. Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion. With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community. Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational. Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual India Global Capability Center is a result of this effort. We are here to empower careers and help people secure their futures through innovation and technology.
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