SUMMARY
Focuses on monitoring, maintaining, and continuously improving vehicle quality performance across critical operational areas, including vehicle build quality, Pre-Delivery Inspection (PDI), and accessory installation processes as performed by the port processor.
PRIMARY RESPONSIBILITIES
- Conducts detailed vehicle inspections on total vehicle build quality, including manufacturer and processor quality, for compliance with Subaru of America (SOA) and Subaru Corporation (SBR) standards, documenting and reporting findings as needed.
- Maintains and applies thorough knowledge of vehicle specifications, features, functions, and model change history to accurately assess vehicle characteristics and quality concerns.
- Evaluates accessory installation compliance against SOA’s standards through observation audits.
- Performs independent teardown audits to validate complex or concealed installations, including critical wire harness routing and securement points.
- Verifies port Pre-Delivery Inspection (PDI) process compliance through observation and test audits.
- Reviews and assesses identified quality concerns, assigning responsibility and disposition with a customer-focused approach in accordance with SOA Shipping Quality Standards.
ADDITIONAL RESPONSIBILITIES
- Performs minor vehicle diagnosis and repairs, reporting results to appropriate stakeholders.
- Supports the training of SOA team and trains processor staff on all facets of PDI, accessory installations, and process audits as needed.
- Builds and maintains strategic business partner relationship with port processor.
- Processes daily and one-off reports as needed on port processor performance and/or quality concerns.
- Participates in new-model-launch-related programs, including vehicle build audits, accessory installation instructions, PDI instructions, and training videos.
Performs a variety of port campaign activities alone or as part of a team.
EDUCATION/EXPERIENCE REQUIREMENT: 2 to 4 years' experience and High School Diploma Required.
QUALIFICATIONS
- H.S. Diploma required
- At least 2-4 years of relevant experience in automotive industry related to port processing, installation, and/or quality required
- Ability to influence small groups in specific tasks.
- Ability to complete projects without supervision.
- Basic mechanical ability Preferred
- Some specific Subaru knowledge Preferred
- Ability to evaluate quality exceptions impartially and consistently.
- Ability to interact with a variety of individuals, groups, and companies.
- Ability to attend off-site technical training classes.
- Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research.
- Ability to work shift hours and limited overtime (to include weekends) as required.
COMPENSATION: The recruiting hourly range for this full-time position is $28.46-$33.65 an hour Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P1)
WHY JOIN US? In addition to competitive pay, Subaru offers an amazing benefits package that includes:
Total Rewards & Benefits:
- Medical, Dental, Vision Plans
- Pension, Profit Sharing, and 401K Match Offerings
- 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
- Tuition Reimbursement Program: $15,000 yearly benefit
- Vehicle Discount Programs
Learning & Development:
- Professional growth and development opportunities
- Direct partnership with senior leadership
- Formal Mentorship Program
- LinkedIn Learning License
Visit our careers landing page for additional information about our compensation and benefit programs.
ABOUT SUBARU:
Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.
Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.
Skills Required
- High school diploma
- 2-4 years relevant automotive experience in port processing, installation, and/or quality
- Ability to influence small groups in specific tasks
- Ability to complete projects without supervision
- Basic mechanical ability
- Specific Subaru knowledge
- Ability to evaluate quality exceptions impartially and consistently
- Ability to interact with a variety of individuals, groups, and companies
- Ability to attend off-site technical training classes
- Computer skills including PowerPoint, digital imaging manipulation, barcode scan tool data logging, and online service and parts manual research
- Ability to work shift hours and limited overtime (including weekends)
What We Do
The Subaru Family, by our definition, goes far beyond our family of products. It includes one of our greatest assets – our employees – as well as our Subaru family of owners, retailers, and business and community partners. We treat each other like family because we are family. Since the early days of the company, we have worked to create a culture where employees are encouraged to be themselves and are supported by everyone around them. The Subaru Love Promise is our vision to show love and respect to all people at every interaction. We believe that our differences make us stronger. These experiences allow us to learn from each other, offer unique ideas, add value as team members, which ultimately, allows us to grow our business opportunity and personal lives.
